How to hide/turnoff other Languages in Atlas so that it is not too cluttered

LimJK

Hi,

How do I hide/turnoff other Languages in Atlas so that it is not too cluttered (see screenshot). I happened to support by buying the Chinese version of Logos when it was first available + some upgrades. But, I normally only work with English only. I got double the problem compared to other supported Languages, as I have both simplified and traditional script (for my generation I can read both so just need one of them). 

Please consider to provide an option to filter the "Language" in the Table of Contents for Atlas. Is there a way to remove my Licenses for Chinese (simplified & traditional) Atlas? Thank You.

MJ. Smith

weekly bump for attention 1

Armin

I agree. I run into the same issue. The handling of different languages could be improved in Logos. In addition to the Atlas tool, results in language dictionaries or commentaries could also be sorted by language.

Bob Matsy

I had this same problem and I sent an email to customer support and they were able to delete the other language in the atlas. Not sure what exactly they delete but at least I don't have duplicates of everything in another language.

LimJK

https://community.logos.com/discussion/comment/1348798#Comment_1348798

Hi Bob,

My Original post was 2 years ago. I recalled email to Customer Service at that point with the screenshot, and was told nothing can be done. Specifically, may I know what languages do you see apart from English? For my case I basically just need English for the Atlas, if they can remove both Chinese Simplified and Traditional, it will make it less clattered. However, I do have a fair bit of Chinese Resources that I would like to preserve.

The Mangolorian

I am a German user and I totally agree. It is very distracting to have all these different languages displayed in the menu. Please change this!

LimJK

https://community.logos.com/discussion/comment/1348798#Comment_1348798

Bob,

I just emailed Logos, and Logos Technical Advisor responded as follows:

[Dear Lim,

I have searched for the user who claims to have had the solution before, but he is not currently registered in our database.

We do not have a way to remove languages ​​in "Altas"]

PS: I supposed you might have asked them to remove the "License of your purchase", that included Language(s) that show up in your Atlas. However, that does not work for me, because long ago, I purchased Chinese Logos based packages as well as bilingual packages when it became available on top of my English packages I purchased over the last 20+ years.

Bob Matsy

https://community.logos.com/discussion/comment/1349053#Comment_1349053

@LimJK,

I had English and French in Atlas because I installed the free French base package.

I then asked Logos to remove the French base package so this would be fixed, but that did nothing. Then I emailed again and asked specifically to remove the language from Atlas and that did it.

I assumed from that that they were able to delete the language from Atlas without removing the package, but as your experience shows, that may not be the case. Sorry about that.

Frank Levi Russell

Hi Lim, Were you ever able to get this resolved? I purchased a copy of Verbum 10 Portuguese because of incredible deals on English resources and now I have the Atlas options in Portuguese. I wonder if there is a way to delete it in the metadata but I'm not sure.

LimJK

https://community.logos.com/discussion/comment/1370413#Comment_1370413

Frank,

I am not aware of any workaround … I got English, Chinese (Simplified) and Chinese (Traditional) in the list 😒

DMM

I had this happen to me when I tried changing the language in Logos… it automatically "purchased" those resources/datasets in the different languages (for $0, of course, but they did show up in my order history). This was only a couple months ago.

I e-mailed them, and they removed them for me. But I assume they were able to do this because they just removed the "purchase" from my account. If I had actually purchased a package that contained them, I don't think they would have been able to (unless I wanted them to remove everything).

Frank Levi Russell

https://community.logos.com/discussion/comment/1370418#Comment_1370418

Hey Lim,

I made a suggestion to see if this can be updated- I'm hopeful it will!

LimJK

https://community.logos.com/discussion/comment/1370421#Comment_1370421

DMM,

It does not work for my case and all those who for example purchased "Logos Bilingual Packages" or a "non-English Logos Packages" (for my case, Chinese & English). I certainly want to keep those Chinese resources under the purchased … so deleting my purchases to solve the multi-lingual problem does not make sense 😫

LimJK

https://community.logos.com/discussion/comment/1370503#Comment_1370503

Frank,

All the best … I have tried that since Logos started to produced Chinese Resources, like over a decade ago.

To balance the comment, I still find Logos the best Bible Study Software available. Also, financially, it may not make sense for Logos to devote precious resources to fix this issue vs other more important priorities for the larger user base. I like to see Logos doing well.