Desktop App Will Not Sync
Sorry to come to y'all with the seemingly same problem that many others are having, but after reading through the other threads I have not found a good reason or resolution yet.
Simply put, the app always shows that annoying red exclamation mark. It began about a month ago and, honestly doesn't seem to be causing any issues, but I know that it's an indicator that something isn't right and I'm just waiting for the other shoe to drop (so to speak).
Any advice is welcome!
Comments
-
It appears to me that the issue is with workflows:
Logs said:2022-09-12 08:46:03.3381 WARN 20 SyncV3Client | Found 8 download error item IDs (shouldRetryErrors=False): workflow/926357/response,workflow/926357/uistate,workflow/926357/progress,workflow/927236/response,workflow/927236/uistate,workflow/944806/uistate,workflow/944833/uistate,workflow/944833/response
I would start there.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Good catch. Thanks. Now that I've gone into Logos to look at my workflows, none are showing up (I have dozens and they're showing in my docs online). Not sure where to go from there.
0 -
What are your download and internet settings set to in Logos?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
0 -
FL or a full fledged techie will need to take a look. There may be a .db file you need to delete and repopulate.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Thanks for your help, anyway! I called them and they weren't able to figure it out either so I emailed them the logs. Hopefully they can figure this out!
0
