BUG: Logos 10 crashing on startup
I am a Connect subscriber so took the L10 upgrade when it was offered. When it starts up, it loads the L10 blank interface (no panels open) and starts indexing, then crashes (i.e. the Logos process stops running, so does the Logos indexer process).
I have restarted the computer and still have the same problem every time I try to start Logos.
I am running Windows 11 version 22H2 on a 2-week old HP laptop with 11th generation i&, 16GB RAM, and a 1TB SSD. Logos 9 has been running fine on 9.16 up until now. Logs attached below.
Comments
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Bump
Mission: To serve God as He desires.
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I've actually done a clean install, and it appears to be working fine now. When I looked I couldn't see this reported elsewhere, and as soon as I hit "post" I found the other thread. For anyone looking here, Andrew Batishko said the probvlem has been identified and there's a fix coming, but for an immediate fix do a reinstall. I'm back up and running.
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GregW seems to be referring to this thread: https://community.logos.com/forums/t/210662.aspx
Looks like the three options are (1) turn internet off so you don't download the update, (2) wait for them to provide a manual install (if you're affected), or (3) do a full reinstall of Logos (if you're affected)
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GregW seems to be referring to this thread: https://community.logos.com/forums/t/210662.aspx
Looks like the three options are (1) turn internet off so you don't download the update, (2) wait for them to provide a manual install if you're affected, or (3) do a full reinstall of Logos.
Thanks - for some reason I couldn't find it when I went back!
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We have shipped a fix for this crash. You will need to download and run the installer from this page: https://www.logos.com/get-started
Andrew Batishko | Logos software developer
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We have shipped a fix for this crash. You will need to download and run the installer from this page: https://www.logos.com/get-started
Helpful! Thank you.
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