Error keeps V10 from running on fresh install

MJ. Smith
MJ. Smith MVP Posts: 53,121
edited November 21 in English Forum

For some interesting reasons, I decided to remove my Verbum installation and rebuild it from the Verbum.com install page. I used the standard setup with the minimal library option. However, it fails to run because it is unable to open a file. What is the logical next step (as opposed to my making a guess)?

Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

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  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,488

    I decided to remove my Verbum installation and rebuild it from the Verbum.com install page.

    Is it possible that the engine you just downloaded is a different version (i.e. older) than the old one you deleted?

    macOS, iOS & iPadOS | Logs |  Install

  • Dave Hooton
    Dave Hooton MVP Posts: 35,677

    For some interesting reasons, I decided to remove my Verbum installation and rebuild it from the Verbum.com install page

    Exactly how did you remove your Verbum installation and what version was it?

    I'd like to see the full Verbum log (uploaded as a zip).

    Dave
    ===

    Windows 11 & Android 13

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,114

    However, it fails to run because it is unable to open a file. What is the logical next step (as opposed to my making a guess)?

    What are the file permissions for TouchPointsManager.DB ? (WinOpen failed to Open the DB file for read & write)

    Keep Smiling [:)]

  • DMB
    DMB Member Posts: 3,087

    However, it fails to run because it is unable to open a file.

    Oh my.  Compared to my foibles, yours is serious.   Hopefully, something simple.

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,958

    However, it fails to run because it is unable to open a file.

    I suspect this is a misdiagnosis of the log files; that's very likely an ignorable error.

    Please post full logs.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,121
    https://community.logos.com/discussion/comment/1228775#Comment_1228775

    I suspect this is a misdiagnosis of the log files; that's very likely an ignorable error.

    I believe you. I shut off the machine, rebooted, and it worked fine.

    Dave, to remove I first used the uninstall Windows function and then removed the entire directory titled Verbum.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Dave Hooton
    Dave Hooton MVP Posts: 35,677
    https://community.logos.com/discussion/comment/1228919#Comment_1228919

    Dave, to remove I first used the uninstall Windows function and then removed the entire directory titled Verbum.

    Yes, that would prevent conflicts between versions e.g. installing an earlier/older version (incl. stable over beta).

    Dave
    ===

    Windows 11 & Android 13

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