BUG? Print library on desktop app doesn't match iOS app

I have 6 books in my print library that I scanned using the iOS app on my iPhone. They also show up in my iPad app:

But only two of them show up in my desktop library. These happen to be ones that I also own in Logos:

Where are the other ones? I added these during the beta but didn't check for them on the desktop until now. Did I do something wrong?

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Todd Phillips

So I tried adding some additional print books (that aren't in the digital library), and they showed up in the desktop library. But the original 4 missing books still weren't showing. So I deleted those 4 print books from my iPhone library, and added them back again. But they still didn't show up on the desktop. So I added another print book after that (Scripture Alone) using the phone, and it showed up on the desktop. But those 4 problem books that I added during the beta phase aren't getting through to the desktop. Is there anything that can be done about that?

Desktop app shows 6 books in print library:

10 print books are in my iOS apps. Ones marked with arrows aren't in the desktop library:

Andrew Batishko

Can you post log files of starting the application, opening the library, then applying the "In Print Library" filter?

Todd Phillips

Can you post log files of starting the application, opening the library, then applying the "In Print Library" filter?

1134.logoslogs.zip

Andrew Batishko

Thanks. Nothing obvious stands out to me. It is certainly possible that some bad data was introduced during the beta that we aren't properly cleaning up.

I recommend deleting this folder: /Users/toddphillips/Library/Application Support/Logos4/Data/b9k6lboj.lbd/LibraryCatalog/

That contains all the metadata for your library (information about the books, not the contents), and it will be recreated for you the next time you start the application.

Allowing the application to recreate that file should clear up whatever issues were going on. You'll see a working indicator in the top right of the library panel while the library information is being recreated. Please let me know if this clears things up.

Todd Phillips

I removed the LibraryCatalog folder on my Mac and restarted (twice -- the first time some windows were giving errors, so I restarted again to make it clean). The Library still shows the same six books as above for my Print Library.

I also have an installation on a Windows 10 laptop, and it showed 10 items when I opened the library to Print Library, but the four in question didn't have data ("Loading..."):

So I deleted the LibraryCatalog for the Windows install, and after rebuild, it only shows the 6 like the Mac version: