No slide control with latest versions

Jackie Watts
Jackie Watts Member Posts: 356 ✭✭
in Proclaim Forum

I'm not sure where the mix-up is. I am using lastest version of Proclaim, Logos Bible Mobile, on latest version of iPadOS and iOS (iPhone). Acts like I'm connected to Proclaim but will not change slides. Any clue what's going on?

* I have rebooted all machines. All on same Wi-Fi. 

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,539

    bumping for attention - again a more curated list of bumps than usual 5

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Jackie Watts
    Jackie Watts Member Posts: 356 ✭✭

    Working for me now. Not sure why it wasn't before.

  • Jackie Watts
    Jackie Watts Member Posts: 356 ✭✭
    https://community.logos.com/discussion/comment/1232042#Comment_1232042

    Once again, SLIDE CONTROL is NOT working for me on Proclaim. I have the most updated version of everything. (Mac Ventura, iOS, Proclaim, & Logos). What in the world is going on? This brotha needs some HELP! Thanks much.

  • Brandon Adent (Logos)
    Brandon Adent (Logos) Member, Logos Employee Posts: 245
    https://community.logos.com/discussion/comment/1233593#Comment_1233593

    Hi Jackie, thanks for the report, and I'm sorry you keep having trouble.

    I'm not aware of anything systemic going on, but it may be that I just don't quite understand how you're trying to do this. Can you please tell me a bit about how you're trying to change slides? There are a couple different ways to control Proclaim, including the Proclaim Remote, Logos Desktop, and Proclaim itself.

    If I had to guess, given the problem is somewhat intermittent it could be a network issue, a firewall in place that's not letting traffic through or something like that. Logs from the affected apps might help us track down the issue.

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