Bug : On Screen Bible not displaying

This seems to be an intermittent but frequent bug. A restart of Logos has solved it so far.

Logs submitted at about 08:20 GMT. 7th November 2022.

It happened again this morning at prayers. As this is an important part of the software it would be good to know that the developers are on it.

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MJ. Smith

weekly bumping process in hopes of generating a response for this thread

Mike Binks

https://community.logos.com/discussion/comment/1235923#Comment_1235923

I know that you bumped this last week MJ please will you try kicking a little harder?

It hasn't happened again recently but it would be good to know that my logs were of some use.

Mike Binks

This happened again this morning. Once again it required a mid-worship restart to get the 'On Screen Bible' to display.

Logs were sent at about 09:25 GMT

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Proclaim [1555]
Path: /Applications/Proclaim.app/Contents/MacOS/Proclaim
Identifier: com.logos.Proclaim
Version: 3.4.0.0050 (314.0.50)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-11-21 08:57:12.8660 +0000
OS Version: macOS 13.0.1 (22A400)
Report Version: 12
Anonymous UUID: 399BBFFD-15A1-7E31-E9A9-8F84DBCC61FA

Sleep/Wake UUID: 74AE2DBE-D541-4FD4-B6F2-36D4799C80A4

Time Awake Since Boot: 25000 seconds
Time Since Wake: 3169 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000001e
Exception Codes: 0x0000000000000001, 0x000000000000001e

VM Region Info: 0x1e is not in any region. Bytes before following region: 140722851561442
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
mapped file 7ffc97944000-7ffc9e7fc000 [110.7M] r-x/r-x SM=COW ...t_id=8057c5f3

Application Specific Information:
abort() called

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 ??? 0x7ff89d3ae9a8 ???
1 libsystem_kernel.dylib 0x7ff80e0ef30e __pthread_kill + 10
2 libsystem_pthread.dylib 0x7ff80e126f7b pthread_kill + 263
3 libsystem_c.dylib 0x7ff80e070ca5 abort + 123
4 libmonosgen-2.0.1.dylib 0x116833f9e mono_post_native_crash_handler + 14
5 libmonosgen-2.0.1.dylib 0x1167d0124 mono_handle_native_crash + 468
6 libmonosgen-2.0.1.dylib 0x11672e6f2 mono_sigsegv_signal_handler_debug + 514
7 libsystem_platform.dylib 0x7ff80e151c1d _sigtramp + 29
8 ??? 0x13772fcb0 ???
9 ??? 0x1502d6889 ???
10 ??? 0x1502da2eb ???
11 ProclaimWrappers 0x110922a56 -[AppModel Dispose] + 99
12 ApplicationBundle 0x10d61d71e -[ProclaimAppController unload] + 651
13 CoreFoundation 0x7ff80e1f76e6 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 137
14 CoreFoundation 0x7ff80e290ccc ___CFXRegistrationPost_block_invoke + 86
15 CoreFoundation 0x7ff80e290c23 _CFXRegistrationPost + 534
16 CoreFoundation 0x7ff80e1cae61 _CFXNotificationPost + 809
17 Foundation 0x7ff80ef3df2c -[NSNotificationCenter postNotificationName:object:userInfo:] + 82
18 AppKit 0x7ff8114d0fc4 -[NSApplication terminate:] + 1335
19 AppKit 0x7ff811630361 -[NSApplication _terminateFromSender:askIfShouldTerminate:saveWindows:] + 126
20 AppKit 0x7ff81163026b __52-[NSApplication(NSAppleEventHandling) _handleAEQuit]_block_invoke + 46
21 AppKit 0x7ff81168fcdc ___NSMainRunLoopPerformBlockInModes_block_invoke + 25
22 CoreFoundation 0x7ff80e201b45 __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
23 CoreFoundation 0x7ff80e201a6f __CFRunLoopDoBlocks + 404
24 CoreFoundation 0x7ff80e2008ba __CFRunLoopRun + 929
25 CoreFoundation 0x7ff80e1ffe9f CFRunLoopRunSpecific + 560
26 HIToolbox 0x7ff818027bd6 RunCurrentEventLoopInMode + 292
27 HIToolbox 0x7ff818027806 ReceiveNextEventCommon + 199
28 HIToolbox 0x7ff818027723 _BlockUntilNextEventMatchingListInModeWithFilter + 70
29 AppKit 0x7ff81125db37 _DPSNextEvent + 909
30 AppKit 0x7ff81125c9b8 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1219
31 AppKit 0x7ff81124eff3 -[NSApplication run] + 586
32 Proclaim 0x1028e3c20 DesktopApplicationMain + 1533
33 Proclaim 0x1028e3cd2 main + 9
34 dyld 0x2028fe310 start + 2432

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffc56750 0x7ff7ffc52000 + 18256
1 runtime 0x7ff7ffc6259c 0x7ff7ffc52000 + 66972
2 runtime 0x7ff7ffc62fc8 0x7ff7ffc52000 + 69576
3 runtime 0x7ff7ffc6406c 0x7ff7ffc52000 + 73836

Thread 2:: SGen worker
0 ??? 0x7ff89d3ae9a8 ???
1 libsystem_kernel.dylib 0x7ff80e0eb1fe __psynch_cvwait + 10
2 libsystem_pthread.dylib 0x7ff80e1277e1 _pthread_cond_wait + 1243
3 libmonosgen-2.0.1.dylib 0x1169f8033 thread_func + 227
4 libsystem_pthread.dylib 0x7ff80e127259 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff80e122c7b thread_start + 15

Please note that this has also been reported in the Faithlife system with a promise to get back to me about the cause.

Brian Burkhart (Faithlife)

https://community.logos.com/discussion/comment/1237033#Comment_1237033

Hello, Mike -

Thank you for the additional information of the Apple Crash logs. I hope they will help us identify what is/isn't happening since we haven't yet been able to replicate the issue or identify the cause.

Mike Binks

https://community.logos.com/discussion/comment/1237070#Comment_1237070

Hello, Mike -

Thank you for the additional information of the Apple Crash logs. I hope they will help us identify what is/isn't happening since we haven't yet been able to replicate the issue or identify the cause.

Thank you Brian.

Here is an extract from when it happened mid-morning prayers today. The Presentation is 366 November 2022. It is a presentation that is changed every morning usually with the addition of a reading and a hymn. After the morning prayers the presentation is re-ordered for the next day.

Process: Proclaim [7693]
Path: /Applications/Proclaim.app/Contents/MacOS/Proclaim
Identifier: Proclaim
Version: ???
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-11-23 07:59:17.5429 +0000
OS Version: macOS 13.0.1 (22A400)
Report Version: 12
Anonymous UUID: 399BBFFD-15A1-7E31-E9A9-8F84DBCC61FA

Sleep/Wake UUID: 33601027-7622-4EA4-8307-C7A3BB578E43

Time Awake Since Boot: 140000 seconds
Time Since Wake: 116 seconds

System Integrity Protection: enabled

Notes:
dyld_process_snapshot_create_for_process failed with 5

Crashed Thread: 4 Timer-Scheduler

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000011edd7fe8
Exception Codes: 0x0000000000000002, 0x000000011edd7fe8

VM Region Info: 0x11edd7fe8 is in 0x11edd7000-0x11edd8000; bytes after start: 4072 bytes before end: 23
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
VM_ALLOCATE 11edcd000-11edd7000 [ 40K] r-x/rwx SM=COW
---> VM_ALLOCATE 11edd7000-11edd8000 [ 4K] rwx/rwx SM=COW
VM_ALLOCATE 11edd8000-11eddd000 [ 20K] r-x/rwx SM=COW

Error Formulating Crash Report:
dyld_process_snapshot_create_for_process failed with 5

Thread 0:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 ??? 0x7ff89d3ae9a8 ???
1 libsystem_kernel.dylib 0x7ff80e0eb1fe __psynch_cvwait + 10
2 libsystem_pthread.dylib 0x7ff80e1277e1 _pthread_cond_wait + 1243
3 libmonosgen-2.0.1.dylib 0x11665a557 mono_os_event_wait_multiple + 439
4 libmonosgen-2.0.1.dylib 0x116672d81 mono_thread_info_wait_multiple_handle + 145
5 libmonosgen-2.0.1.dylib 0x1165bcd37 wait_for_tids + 103
6 libmonosgen-2.0.1.dylib 0x1165bcb48 mono_thread_manage_internal + 440
7 libmonosgen-2.0.1.dylib 0x1163ee959 mono_jit_cleanup + 41
8 MonoHost 0x10d0218ca +[MonoHost shutdownMonoRuntime:] + 98
9 ApplicationBundle 0x10d27a822 -[ProclaimAppController unload] + 911
10 CoreFoundation 0x7ff80e1f76e6 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 137
11 CoreFoundation 0x7ff80e290ccc ___CFXRegistrationPost_block_invoke + 86
12 CoreFoundation 0x7ff80e290c23 _CFXRegistrationPost + 534
13 CoreFoundation 0x7ff80e1cae61 _CFXNotificationPost + 809
14 Foundation 0x7ff80ef3df2c -[NSNotificationCenter postNotificationName:object:userInfo:] + 82
15 AppKit 0x7ff8114d0fc4 -[NSApplication terminate:] + 1335
16 ApplicationBundle 0x10d27232d ProclaimAppController_RelaunchApplicationAndExit + 605
17 ??? 0x153611bc6 ???
18 ??? 0x153611513 ???
19 ProclaimWrappers 0x110c2af21 -[WarningMessageModel ExecuteAction] + 99
20 AppKit 0x7ff811452502 -[NSApplication(NSResponder) sendAction:to:from:] + 323
21 AppKit 0x7ff811452384 -[NSControl sendAction:to:] + 86
22 AppKit 0x7ff8114522b6 __26-[NSCell _sendActionFrom:]_block_invoke + 131
23 AppKit 0x7ff8114521bf -[NSCell _sendActionFrom:] + 171
24 AppKit 0x7ff811452106 -[NSButtonCell _sendActionFrom:] + 96
25 AppKit 0x7ff81144ef85 NSControlTrackMouse + 1811
26 AppKit 0x7ff81144e84e -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 121
27 AppKit 0x7ff81144e721 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 606
28 AppKit 0x7ff81144db58 -[NSControl mouseDown:] + 659
29 AppKit 0x7ff81144c03a -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4283
30 AppKit 0x7ff8113c1aaa -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2595
31 AppKit 0x7ff8113c0e6b -[NSWindow(NSEventRouting) sendEvent:] + 345
32 AppKit 0x7ff8113bf1da -[NSApplication(NSEvent) sendEvent:] + 358
33 FaithlifeDesktopSharedMacOS 0x10e3e8dce -[OurApplicationBase sendEvent:] + 70
34 ApplicationBundle 0x10d1a7707 -[OurApplication sendEvent:] + 118
35 AppKit 0x7ff81167e009 -[NSApplication _handleEvent:] + 65
36 AppKit 0x7ff81124f018 -[NSApplication run] + 623
37 Proclaim 0x102540c20 DesktopApplicationMain + 1533
38 Proclaim 0x102540cd2 main + 9
39 dyld 0x202806310 start + 2432

Mike Binks

https://community.logos.com/discussion/comment/1237327#Comment_1237327

Bitten by this bug again this morning as I prepared for morning prayers.

Logs submitted at 08:10 GMT

The restart that did restore the 'onscreen bible' was followed, a few minutes later, by this...

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Proclaim [98099]
Path: /Applications/Proclaim.app/Contents/MacOS/Proclaim
Identifier: com.logos.Proclaim
Version: 3.4.0.0063 (314.0.63)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-12-07 08:44:56.8867 +0000
OS Version: macOS 13.0.1 (22A400)
Report Version: 12
Anonymous UUID: 399BBFFD-15A1-7E31-E9A9-8F84DBCC61FA

Sleep/Wake UUID: C003B6D9-C268-41DC-88B5-A79871764F63

Time Awake Since Boot: 780000 seconds
Time Since Wake: 9 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGABRT)
Exception Codes: 0x0000000000000001, 0x0000000000000000

Application Specific Information:
abort() called...

...