Sync failure

Since last week I the readings plans on my Android phone and tablet are no longer synchronizing. If I press "Sync your data" I get an exclamation mark for sync failure.

I am running the latest beta on both my phone (Samsung A71) and tablet (Samsung Galaxy Tab S4).

On my iPad everything is working fine.

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Comments

MJ. Smith

Last bump of the year with the hope that this coming year provides an appropriate response.

James L. King

I have the same problem with the beta on my Android phone (Samsung A13)

HJ. van der Wal

https://community.logos.com/discussion/comment/1241919#Comment_1241919

Shalom MJ!

There has already been a response from Joe McCune (Faithlife) in another thread:

https://community.logos.com/forums/p/212965/1241527.aspx#1241527

For the time being I've switched to the stable version.

Nevertheless, thank you MJ for bumping all threads without an response. I greatly appreciate your contributions to these forums!

Ali Pope

https://community.logos.com/discussion/comment/1242093#Comment_1242093

We are looking into this. I will reach back out when we have more information. Thank you all for your diligence in reporting issues!

Ali Pope

https://community.logos.com/discussion/comment/1242171#Comment_1242171

We've created a case for this and are currently investigating. I will reach back out when the issue is resolved. Thank you for your patience!

Ali Pope

https://community.logos.com/discussion/comment/1242247#Comment_1242247

This has been fixed in the latest Android update 22.0.0 (1220000070) that was released today.