How to Report a Bug

Rodney Clark (Faithlife)
Rodney Clark (Faithlife) Member, Logos Employee Posts: 28

Welcome to the Logos web app beta testing forum. At the point any bug is encountered we would greatly appreciate the inclusion of all (or most) of the following in a bug report. 

  • Language the app is being used in
  • What browser and OS are you using?
  • What happened when the bug occurred? I.e. The app crashed, a book did not display or gave an error message.
  • What was expected to happen instead of the bug?
  • The function or resource(s) the bug occurred with.
  • Any error messages that appeared prior to or during the occurrence.
  • The steps taken to encounter the bug (as specific as possible).
  • A screenshot or two that shows the problem.
  • Network status when the bug occurred.
  • Any settings that were changed may apply.
  • Any other additional information you may feel is relevant. 

Please report the bug in a new post within the Logos Web Beta forum with the above information. Thank you for testing! 

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