Signing in after update
Comments
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Hi Richard - and welcome to these forums
Richard Jordan said:Having updated my desktop app I can no longer sign in either on line or on the new or old apps.
What happens when you try?
And please provide some more details - I don't need to specify login details when I start Logos on desktop, where are you having to do so?
And I advise editing your post - click the More button and select Edit - and removing your email address to limit the change of spam bots picking it up
Graham
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I just get the message "Invalid email or password" - so I tried resetting my password twice but it still didn't work
I wondered if there were some illegal characters in my password so I used the same password with a different email address to join this forum and that works fine
I have also tried different combinations of upper and lower case for my email r********but that hasn't worked either
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You should contact Faithlife by phone.
Also, as Graham advised, you should either edit your posts to delete your email address or request that a moderator do so. There is no good reasons for the world to have your email address here and plenty of bad reasons and consequences from revealing it.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Problem is I'm in the UK - phoning is expensive!
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Somehow it worked this time - when I reset the password I used a simple on - I usually use Lastpass - I have never had a problem like this with LastPass before. But hey I'm back in. Thanks for the help
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Somehow it worked this time - when I reset the password I used a simple on - I usually use Lastpass - I have never had a problem like this with LastPass before. But hey I'm back in. Thanks for the help
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Richard Jordan said:
Problem is I'm in the UK - phoning is expensive!
I too am in the UK.
If I want to phone Faithlife I use Skype it is inexpensive.
What is more the Offices stay open late into the evening just to accommodate callers from the UK.
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
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