Change to birthday program coming in April
TL; DR: We are making changes to the birthday discount program. Beginning in April 2023, your birthday coupon will take $20 off one order of $50+ (pre-tax) during your birthday month.
We’re making this change with our customers and best practices in mind, and it will allow us to continue offering birthday coupons in the years to come. The majority of customers like you use their coupon on items like Logos 10 packages, feature expansions, or that next commentary purchase, so you may not notice any change at all!
Other than that, the birthday program will remain the same! You’ll still use your coupon the same as before—receiving the code by email and adding it on your order confirmation screen before checkout.
We’re thankful for you, our devoted customers, and are glad to continue serving you in your study of the Word.
—Cheyenne, on behalf of the Logos team
👉 P.S. If you haven’t been getting your birthday coupon, make sure your birthday is listed on your account here.
Comments
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Cheyenne, to clarify, which privacy setting is needed for birth date in our profile - it has Me, Group Admins, Co-Members, Everyone?
thanks.
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Great question Don! As long as the birthdate field on your profile is filled out (no matter the privacy setting of Me, Group Admins, Co-Members, Everyone), we'll be able to get that coupon to you.
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So sorry to read that. The program seemed perfect as it was, especially for new customers who were just trying the software. [:(]
Dad gracias al Señor porque es bueno, porque es eterna su misericordia.
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So sorry to read that. The program seemed perfect as it was, especially for new customers who were just trying the software.
I agree. I’d have preferred it the old way. My finances are better now than they were, but back in the day, this was how I could afford a $20 book. I imagine some people now are in the situation I was then.
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Verbum Max0 -
Cheyenne Lehto said:
Beginning in April 2023, your birthday coupon will take $20 off one order of $50+ (pre-tax) during your birthday month.
Wonder if Birthday coupon discount could be $20 off on orders between $50 & $160 (pre-tax) and become 12.5 % discount for orders of $160+ (pre-tax) ?
Another idea for Birthday coupon is $20 not requiring an order of $50 (pre-tax) if devoted customer spent $200+ (pre-tax) in the past year.
From a business perspective, can appreciate revenue desire for covering royalty payment(s).
As a devoted customer, had a thought about pennies and pounds (while cringing at many food prices having double digit inflation).
Keep Smiling [:)]
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New begets new.
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"The Unbelievable Work...believe it or not." Little children...Biblical prophecy is not Christianity's friend.
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Disappointing. I'm sorry Logos/Faithlife is becoming so commercial. I know it is a business and you need to make money (and I spend enough) but just don't see how you will make a lot of money...other than I probably won't use my coupon now so you will save $20.
KSC
“Let us begin, brothers, to serve the Lord God, for up until now we have done little or nothing.” St. Francis of Assisi
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Although I like the $20 with no required purchase more, it's still a good deal.
My birthday is in the summer, so I won't be able to take advantage of it during Christmas sales, new Logos releases that happen in the Fall, March Matchup, etc. I guess I have to hope for a good sale in July.
Edit - I guess this is the same. I think the $20 always had to be spent during the month of your birthday.
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I am not going to do that. I rather want to forget it.
Blessings in Christ.
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I could see this coming. Birthday coupons appear to have been "forgotten" etc some years.
But having said that, we need to remember that birthday coupons are a gift, entirely at the discretion of Faithlife.
This change most likely means that the coupons are a profit-maker in their own right. But at the end of the day it's optional - we don't have to use them.
So I for one am very grateful. Thanks for continuing the program!
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Ronald Quick said:
Although I like the $20 with no required purchase more, it's still a good deal.
My feelings exactly. As ElephantMan said, "...we need to remember that birthday coupons are a gift, entirely at the discretion of Faithlife." I have benefited greatly over the years from all of the many free offers FaithLife has made available.
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I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
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I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
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I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
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I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
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I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
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I’m just glad we’re still getting a coupon 👍😁👌
DAL
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Dave Thawley said:
I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
Amen! and thank you Faithlife[Y]
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I’m beginning to worry that Faithlife is on extremely shaky financial footing. With the mass layoffs last year, many staple annual sales that were discontinued in recent months (ETS/SBL, Sunday of the Word of God, etc, all of which were very high discounts in previous years), and now the birthday coupon changes to cut out the customers that spend under $50, combined with major publishers like Eisenbraun pulling off of the platform but staying with competitors, the picture it’s painting for Faithlife is worrisome.
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It's really typical that I do eye a bigger purchase to apply the coupon to anyway. I got just over 20 off on a daily deal book last week, so I don't worry about this.
The only issue for me is that my birthday falls in December and presents have always been one for more than one celebration. The best gift still was the one I got long ago. Thank you Jesus.
The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter
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So if don't spend $50+ during our birthday month pre-tax then we don't get the $20.00 ?
This is not a very happy thing to me, with supporting all the different versions from L4, L5, L6, L7, L8, L9, and last L10.
The $20.00 for birthday's being made conditional just makes me think more about all that I have spent with Logos, and ask do I really need other resources.
This makes it look like I'm buying my own gift, instead of getting a gift.
Yes it makes Faithlife look more like they had to change this to keep money coming in.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.0 -
Over the years, the birthday coupon has sometimes been one of the high points of my birthday. (Seriously.) Plotting out what I'm going to do with it is fun, and I've been able to leverage it sometimes with monthly sales for some amazing deals. Whenever I use those resources, there's a little extra affection for FaithLife there.
Customers will always prefer fewer restrictions on offers, but this change is perfectly understandable. Thank you FaithLife for this program and the fond memories it has created.
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I'm not happy about this. It means that those of us who can't afford to spend at least $30 in our birthday month don't get a birthday coupon. So only some people get the coupon, others don't. I usually use my coupon for books on my wishlist that I can't afford and that never go on sale. So it makes those books more affordable. Since Logos mostly only puts Reformed Evangelical books on sale, I have been able to get some of the kinds of books that I like by using my birthday coupon. Now my starting price is $30, more than I would pay for one (or sometimes even two books). So it means those books will remain on my wish list because you don't ever put them on sale.
Can you at least make it so I don't have to spend the coupon my birthday month? Can I at least have a year to spend it? It wouldn't cost you any more money for me to spend it in a different month, but it will give me more opportunities to actually benefit from the coupon.
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For all those having a hard time accepting the change, just remember this: We had no birthday coupon before! That was a later addition. Faithlife doesn’t owe us a coupon. For all we know, they could have easily done away with it and people would still be complaining. They could easily do away with the free book of the month also. Some of those books are expensive and the discounts on the extras too. They don’t owe us a free book either. So calm down 👍😁👌 (Note: Faithlife, don’t get any ideas with the FBOTM either ) 😂
I’m just saying! It could have been worse 😁 Let’s just be thankful for what we do get and hope FL doesn’t go out of business ‘cause then we’ll really be screwed 😂😂😂
DAL
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I always bought 2 books with the gift 20. Net outlay varied from 7-12USD. I can handle the 30USD net cost, which looks worse in CAD.
I can spend some time finding the precise 2 / 3 books I want, or even an expensive big book.
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Yes! I'll miss my free $20 but now I've got an excuse to spend $30 :-)
It was sad to see it change, but even still, a 40% discount is far better than almost anything else I'm offered for my birthday (most of which I never use, except of course my free burrito from Moes!).
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I'm not owed it, but this would require more planning that currently goes into my purchases, and so I likely won't be using it except by accident.
L2 lvl4 (...) WORDsearch, all the way through L10,
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Just by way of comment on the use of the birthday coupon -
If the coupon can only be used in the birthday month this may create a problem for those whose birthday falls at the end of the month. In my case my birthday is only 2 days before that month ends. Other people may have their birthday on the last day of their birthday month leaving little or no time to use it before it expires.
Can I recommend that the coupon be valid for a period (e.g., at least 14-28 days) rather than be limited to the birthday month? That would help. Keep well Paul
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abondservant said:
I'm not owed it, but this would require more planning that currently goes into my purchases, and so I likely won't be using it except by accident.
Could I urge you to keep track of 3-6 volumes you could buy or mix-+-match for this?
An example for me is Beeke, Smalley: Sys Theo vol 1 53.99USD. This is happening my next birthday; if it's on sale, I'll find a book to climb to 50 with.
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Paul said:
If the coupon can only be used in the birthday month
You can use the coupon when received in your birthday month.
I always receive mine before the day arrived; mostly, I have used it before the actual day.
Many times the coupon has arrived on the 1st of the month.
You can check the monthly + weekly sales.
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So sorry to read that. The program seemed perfect as it was, especially for new customers who were just trying the software.
Thanks Armando! We are committed to continuing to offer our Logos Free Book each month, alongside our free books on Faithlife Ebooks, Verbum, and Faithlife Audio, especially with our new customers in mind!
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Paul said:
If the coupon can only be used in the birthday month this may create a problem for those whose birthday falls at the end of the month. In my case my birthday is only 2 days before that month ends. Other people may have their birthday on the last day of their birthday month leaving little or no time to use it before it expires.
Can I recommend that the coupon be valid for a period (e.g., at least 14-28 days) rather than be limited to the birthday month? That would help. Keep well Paul
Hi Paul! I wanted to jump in and clarify that you will receive the birthday coupon at the beginning of the month of your birthday, no matter where your birthday falls within the month! E.g. if your birthday is April 29, you'll get the birthday coupon April 1 to use all month long, not just the last 2 days of the month. This makes sure everyone with birthdays in that month gets the same amount of time to apply the coupon!
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Thanks Faithlife for all the discounts and freebies you give us.
Frankly I'm more disappointed at some of the comments on this change than I am about the change itself[+o(]
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Roger Pitot said:
Frankly I'm more disappointed at some of the comments on this change than I am about the change itself
I'm not. First, I don't birthday with them, since I don't trust both them snd their 'trusted partners'. And secondly a $20/50 looks like royalty payments they want to cover .. which is ok. But between me (no birthday) and you (birthday), there's now little difference ... a 40% sale is their usual anyway. Maybe you get to pick ... that's your present. Mom used to let us pick the cereal on our birthday. We were poor.
But my concern is marketing ... always be straight with customers, even if you're Christian.
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I'm grateful we'll still get a $20 coupon as we lost the $20 pastor appreciation month coupon totally. I just wish I could change my birthday month. 😉
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Paul Caneparo said:
I just wish I could change my birthday month. 😉
Maybe you need to be born again, again [:D][:D][:D]
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This news is kind of a lead balloon, but we will get over it. I appreciate the great deals Logos has offered and still offers. I am far from wealthy, but I remember times when $20 was far more than I could spend. $20 for a Logos birthday could go a long way. But I understand and support Faithlife's decision.
I wish I could find those truly hungry people and just donate my $20 to them so they didn't have to spend $50--which they won't. What if there was a viable way to do that? Something a FL intern could invent?0 -
As an exercise, I went to "My Account" then "View Order History" and sorted from lowest price to highest. It's remarkable how many free books I've collected over the years. Granted, I'm cheap, so I do try to find all of the deals, and I've been a Logos customer for over a decade. But still - the free offers have made a significant contribution to my library. To be fair, I've also spent a good bit of money with Logos. But they've also been more than generous with me over the years.
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DAL said:
For all those having a hard time accepting the change, just remember this: We had no birthday coupon before! That was a later addition. Faithlife doesn’t owe us a coupon. For all we know, they could have easily done away with it and people would still be complaining. They could easily do away with the free book of the month also. Some of those books are expensive and the discounts on the extras too. They don’t owe us a free book either. So calm down 👍😁👌 (Note: Faithlife, don’t get any ideas with the FBOTM either ) 😂
I’m just saying! It could have been worse 😁 Let’s just be thankful for what we do get and hope FL doesn’t go out of business ‘cause then we’ll really be screwed 😂😂😂
DAL
Great points, DAL.
I remember a few years ago someone complaining that the birthday coupon could only be used once (as in one order). For example, if your order was $15, you got it for free but the remaining $5 didn't carry over.
There were some years when I lived in Guatemala where I didn't have a book budget (or the funds to upgrade when new versions and packages came out. So I always got something for under $20 and was happy to get it. I didn't look at it as leaving money on the table; instead I was happy to have a free book that I could not afford at the time.
I'm a pastor now back in the States and I didn't blink when they dropped the Pastor Appreciation month deal. In fact, it felt a little unfair to my brothers and sisters that were/are not pastors when they were giving it out, even though I benefited. I am happy for what I got the many years they did give it out.
So you can't please everyone.
Before ministry, I was in business and have a decent mind for business. Almost every business has suffered the last 3 years. If this is part of Faithlife staying in business well into the future, I gladly accept it because I want them around for a LONG time.
And thank you, Faithlife for the extras you still have for us. You owe us nothing.Macbook Air (2024), Apple M2, 16gb Ram, Mac Sequoia, 1TB storage
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I would like to apologize to Cheyenne, Faithlife, and to everyone who has been reading this thread, for my un-Christian like comments.
I truly enjoy the software that has been created by Faithlife and am thankful for it.
Pride is a terrible thing....
Thank you and God Bless.
KSC
“Let us begin, brothers, to serve the Lord God, for up until now we have done little or nothing.” St. Francis of Assisi
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It's an interesting change on FL's part that makes customers think more carefully about what they spend. For me, I'm going to have to plan in advance of my birthday month in order to use this coupon code. I rarely make non-prepub purchases (apart from base packages) of $50 or more (my usual non-prepub purchases are between $15 and $35), so I'm going to have to hold off buying anything for the time period leading up to my birth month so I can buy all of that in one transaction in order to make use of this code. This also means that I will no longer be using the coupon 'frivolously', i.e., on audiobooks or for-fun books that I would normally not purchase for myself, because they're outside of the realm of what I 'need'.
Not complaining, just thinking through the implications of the change. I'm grateful to know this a few months in advance of my birth month.
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Cheyenne Lehto said:
Paul said:
If the coupon can only be used in the birthday month this may create a problem for those whose birthday falls at the end of the month. In my case my birthday is only 2 days before that month ends. Other people may have their birthday on the last day of their birthday month leaving little or no time to use it before it expires.
Can I recommend that the coupon be valid for a period (e.g., at least 14-28 days) rather than be limited to the birthday month? That would help. Keep well Paul
Hi Paul! I wanted to jump in and clarify that you will receive the birthday coupon at the beginning of the month of your birthday, no matter where your birthday falls within the month! E.g. if your birthday is April 29, you'll get the birthday coupon April 1 to use all month long, not just the last 2 days of the month. This makes sure everyone with birthdays in that month gets the same amount of time to apply the coupon!
Thanks Cheyenne for that clarification. I'm certainly happy with that approach. Keep well Paul
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Generally when I need a book, I buy a book. I spent the twenty on things I wanted but didn't need (sometimes didn't know I needed). It sometimes led to me making other purchases because what I thought was a want, turned out to be a need. If that makes sense.scooter said:abondservant said:I'm not owed it, but this would require more planning that currently goes into my purchases, and so I likely won't be using it except by accident.
Could I urge you to keep track of 3-6 volumes you could buy or mix-+-match for this?
An example for me is Beeke, Smalley: Sys Theo vol 1 53.99USD. This is happening my next birthday; if it's on sale, I'll find a book to climb to 50 with.
Its fine, but it realistically will result in fewer purchases in my case. I'm glad however, that they will be financially healthy.
L2 lvl4 (...) WORDsearch, all the way through L10,
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abondservant said:
Generally when I need a book, I buy a book. I spent the twenty on things I wanted but didn't need (sometimes didn't know I needed). It sometimes led to me making other purchases because what I thought was a want, turned out to be a need. If that makes sense.
I agree with you. Your comment is just parallel to mine.
Blessings in Christ.
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IIRC, the birthday coupon was given out as an inducement for signing up to receive marketing emails. The $20 on its own was marginally an inducement for receiving anwhere from 3+ more emails from Logos/Faithlife each day, and the new change has led me to remove my name from all emails.
If you still want to give us $20 off on a $50 purchase, decouple it from the requirement to receive emails.
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Well I am in that situation now. Ive spent alot of money on Logos in the past but now money is tight and I had waited for this coupon so that I could buy a package for about $20. Now I have to spend an extra $30 to use my coupon! What sence is it for me to force myself to find something for $30 when I can just buy the package for $20? I am wasting more money if I use my coupon! I also cannot save it for the future, so when I do have more money to buy something more expencive than $20 I cannot use it.
I really dont like this change!
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Paul Caneparo said:
I'm grateful we'll still get a $20 coupon as we lost the $20 pastor appreciation month coupon totally. I just wish I could change my birthday month. 😉
Agreed
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Roger Pitot said:
Thanks Faithlife for all the discounts and freebies you give us.
Frankly I'm more disappointed at some of the comments on this change than I am about the change itself
I'm with you Frank. I am shocked at some of the attitudes of entitlement coming through on this thread. I understand having to spend $30 on top of the $20 coupon might be an expense too far for some people. But at the same time Faithlife don't have to give us the $20 off at all. When new CEO's come into a business all aspects of a company's operations eventually get reviewed and changes are made, sometimes decisions are made that are not popular but fiscally responsible ones. I am glad FL is making those decisions. Some people need to do their own audit and look at their pre-suppositions about what FL is and is not. They may then be less shocked at FL making financially responsible 'commercial' decisions, that is if they can get over their sense of entitlement.
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Bill Anderson said:
IIRC, the birthday coupon was given out as an inducement for signing up to receive marketing emails. The $20 on its own was marginally an inducement for receiving anwhere from 3+ more emails from Logos/Faithlife each day, and the new change has led me to remove my name from all emails.
I think so. I didn't want their endless emails (also, I think they wanted profile info too, which I refuse). So, maybe it cost me some birthdays, but much happier email-free.
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"... And do not be grieved, for the joy of the LORD is your strength." (Ne 8.10)
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