logos won't open on Mac if there is no internet

Thomas Harmon
Thomas Harmon Member Posts: 2
edited November 21 in English Forum

I am running Mac OS 13.2.1 and using Logos 10. I am a missionary in Africa and many times have no internet. when I have no internet logos 10 won't load... why is that? is there something I can do to make it work without internet?

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  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,472

    when I have no internet logos 10 won't load... why is that? is there something I can do to make it work without internet?

    It shouldnt be the case <most> of the time. When you update, you will need internet of course. You should allow everything to complete and restart while you have internet. 

    The link posted above was from a number of years ago from someone in similar predicament. FL's response is that once you have successfully signed in, you should not have to do so again. I am not sure what is triggering the need for you to log back in. Did you update macOS without logging back in to Logos? That <might> be an explanation. 

    I know this isn't very easy for you to do, but if you can enable logging (see my signature line) and post logs that might be helpful. If you get things up and running and it happens again, immediately grab the logs and save them to share. That should capture what is going on. 

    macOS, iOS & iPadOS | Logs |  Install

  • Jack Caviness
    Jack Caviness MVP Posts: 13,488

    I am running Mac OS 13.2.1 and using Logos 10. I am a missionary in Africa and many times have no internet. when I have no internet logos 10 won't load... why is that? is there something I can do to make it work without internet?

    Had that happen to me when some handymen cut the cable coming into the house. Launch Logos and immediately depress the Command Key. This will open the sign-in dialogue. Select work offline, and you can login. Once internet is restored, you can log in normally. I only needed to sign in once, so I don't know if this will be necessary for a second login while internet is down.

    Sounds like a bug.