4.1β8 Crash: unauthorized access exception.

TCBlack

• http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/78/6507.Logos4Crash.txt
• http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/78/8623.Logos4.log

This may be related to: Crash on Closing Handout - Logos Bible Software Forums <http://community.logos.com/forums/t/21538.aspx >

I was merely switching back and forth and was actually typing in another program when Logos gave up the ghost this time.   There is some instability related to access here I think.

To the best of my knowledge there was no virus scanner or anything of the sort touching the file mentioned in the crash.txt at the time.

 

Dave Hooton

It's the second time a backup (.bak) file has caused a crash and I would rather see that Logos protected such temporary files from external access as potentially allow the real-time function of a Security Suite to get hold of it!

TCBlack

https://community.logos.com/discussion/comment/163482#Comment_163482

I agree Dave. 

 

TCBlack

https://community.logos.com/discussion/comment/163533#Comment_163533

Sigh,  And yet another crash tied to a bak file. 

3113.LogosLogFiles.zip

Dave Hooton

https://community.logos.com/discussion/comment/164030#Comment_164030

There's a series of attempts to rebuild the library catalog index, each terminating with "Library catalog indexing canceled; deleting temporary files"! But it crashes trying to Rebuild the document index. Not healthy at all ...

Melissa Snyder

Thomas Black said:

This may be related to: Crash on Closing Handout - Logos Bible Software Forums <http://community.logos.com/forums/t/21538.aspx >

I was merely switching back and forth and was actually typing in another program when Logos gave up the ghost this time.   There is some instability related to access here I think.

To the best of my knowledge there was no virus scanner or anything of the sort touching the file mentioned in the crash.txt at the time.

I've added this new info and log to the open case. Thanks.

TCBlack

https://community.logos.com/discussion/comment/164176#Comment_164176

I don't know why this keeps happening.  I wish I could see what was causing it.  But here's another log, same issue: bak file access denied.

 

TCBlack

https://community.logos.com/discussion/comment/166025#Comment_166025

This is continuing with 4.1b11.  4643.Bak-file-busy.zip

Melissa Snyder

https://community.logos.com/discussion/comment/168583#Comment_168583

Thomas Black said:

This is continuing with 4.1b11

Developers are still researching this issue. Thanks.

TCBlack

https://community.logos.com/discussion/comment/168837#Comment_168837

Thanks Melissa,

Will more logs help along the way or is it just wasted effort now?

TCBlack

https://community.logos.com/discussion/comment/168969#Comment_168969

Until I know that no more logs are needed...... 8562.Logos4Crash.txt

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/169152#Comment_169152

The next beta will contain code that attempts to address this issue. If there are still problems, a full Logos4.log file will be useful in diagnosing the problem.

TCBlack

https://community.logos.com/discussion/comment/169322#Comment_169322

Thanks Bradley, I'll keep this one on speed dial for now.