Hyperlinks not working

José

Hello, I have 29.1.22, All Logos 10 Features. I have just upgraded. If I click on any hyperlink anywhere (including the Home screen) it does not work.

Is there any setting that needs to be changed? I use Chrome. 

Thanks 

Graham Criddle

I have just upgraded

From what - and what platform are you running Logos on?

If I click on any hyperlink anywhere (including the Home screen) it does not work

If you hover over a hyperlink do you get a popup?

Is there any setting that needs to be changed?

Not that I can think of

I use Chrome. 

Are the hyperlinks you are clicking going to somewhere on the Internet or somewhere within Logos? If the latter, then the browser doesn't play a part

José

https://community.logos.com/discussion/comment/1279569#Comment_1279569

I have a:

11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz   2.30 GHz

32GB RAM

Windows 11 PRO

1 TB SSD

Previously I had Logos 10 Starter.

If I hover I do see the text like your image.

If I click on any image that should take me to the internet (eg www.logos.com) nothing happens

Also if I click on any clip in Media it does not play the clip.

Dave Hooton

https://community.logos.com/discussion/comment/1279571#Comment_1279571

If I click on any image that should take me to the internet (eg www.logos.com) nothing happens

Also if I click on any clip in Media it does not play the clip.

Try a different browser e.g. Edge.

Change your setting for Enable Hardware Acceleration (in Program Settings) if you cannot play a video clip in Logos (what value does it have?).

José

https://community.logos.com/discussion/comment/1279573#Comment_1279573

Hi Graham and Dave,

Thanks for your help.

So I changed the default browser to Edge and both issues were resolved. I do think that Logos needs to change and allow usage of other browsers. I have used Google Chrome for years and dont see why I need to change just so I can use Logos. How can this feedback be given to the Logos Technical team so this can feature can be added to the next release?

Dave Hooton

https://community.logos.com/discussion/comment/1279574#Comment_1279574

So I changed the default browser to Edge and both issues were resolved. I do think that Logos needs to change and allow usage of other browsers

I doubt that Logos is at fault. I would recommend

• uninstall Chrome and delete any leftover Chrome folders in your user and system folders.
• reinstall Chrome and ensure it is the default browser in Settings > Apps > Default apps.