Logos crashing on startup after new update

Kirk Miller
Kirk Miller Member Posts: 6 ✭✭
edited November 21 in English Forum

After the new update I installed today Logos crashes on startup. Is there any way to fix this?

Thanks!

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Comments

  • Kaye Anderson
    Kaye Anderson Member Posts: 306 ✭✭

    I am having the same issue.  And my Logos never crashes. [:)]

    "But you, be sober in all things, endure hardship, do the work of an evangelist, fulfill your ministry."  2 Timothy 4:5 (NASB)

  • Keith Pang
    Keith Pang Member Posts: 1,078 ✭✭✭
    https://community.logos.com/discussion/comment/1283696#Comment_1283696

    Same. See my post

    Keith Pang, PhD Check out my blog @ https://keithkpang.wixsite.com/magnifyingjesus

  • Mike Binks
    Mike Binks Member, MVP Posts: 7,428 ✭✭✭

    After the new update I installed today Logos crashes on startup. Is there any way to fix this?

    Thanks!

    Greeting to all three of you and commiserations on your frustrations.

    Please let us know a little more so that we can understand what we are working with.

    Please tell us which operating system you are using.

    Please attach logs to a post in this thread using the paper clip in the tool bar of the orange thing beside it.

    I am sure somebody will be able to give you more advice.

    tootle pip

    Mike

    How to get logs and post them.   (now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

  • Andrew Batishko
    Andrew Batishko Member, Logos Employee Posts: 5,362

    Thank you for the report. We are currently investigating this problem.

    Andrew Batishko | Logos software developer

  • Robert Lawrence
    Robert Lawrence Member Posts: 4
    https://community.logos.com/discussion/comment/1283736#Comment_1283736



    Not sure if it is the same issue but my logos keeps showing error message 
    The specific message is unable to access registry file when I try REPAIR through the App.

    This repeats every time I open Logos and all I can do is STOP DOWNLOAD but then I miss the update AND have to do it every time I open logos.

  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,439 ✭✭✭
    https://community.logos.com/discussion/comment/1283973#Comment_1283973

    Hi Robert - sorry to hear you are having problems.

    This does sound like a different issue - please start a new thread in this forum and describe what is happening. Please state which platform you are running and on which version of the Logos app you currently have

    Graham

  • Kaye Anderson
    Kaye Anderson Member Posts: 306 ✭✭
    https://community.logos.com/discussion/comment/1283981#Comment_1283981

    Thank you all for fixing the "Big Sur"Mac issue!  I know having a 2014 MacBook Pro that can no longer take OS updates I shouldn't expect support...but I am very grateful that, at least for now, my old laptop is back in business with Logos working perfectly.  I appreciate you all and am off to study Leviticus for tomorrow's Bible class. [:)]

    "But you, be sober in all things, endure hardship, do the work of an evangelist, fulfill your ministry."  2 Timothy 4:5 (NASB)

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