Tabs moving back and forth bogging down desktop app?

I have restarted Logos twice, the second time closing everything that was open, then closing the app, before restarting and reopening the workspace.

Then I restarted the PC, but I still have tabs that are moving slightly back and forth on their own and it is bogging down the app to the point that I can't work with it.

Any ideas on how to fix this?

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David Thomas

Any ideas on how to fix this?

when I get the "moving back and forth" which I think is the screen refreshing and can't figure out how wide to make the tabs, I narrow or broaden the pane a little and it stops "redrawing"

Frank H. Duncan

https://community.logos.com/discussion/comment/1289086#Comment_1289086

Thanks, but that isn't changing anything.

Frank H. Duncan

https://community.logos.com/discussion/comment/1289088#Comment_1289088

OK, got a temporary fix from phone support.

David Thomas

https://community.logos.com/discussion/comment/1289095#Comment_1289095

got a temporary fix from phone support.

[Y][Y]

Dave Hooton

https://community.logos.com/discussion/comment/1289095#Comment_1289095

OK, got a temporary fix from phone support.

Can you share that?

I really hope Logos will fix this problem once and for all. It's been manifesting itself for several years now.

(And hopefully we don't have to pay extra or subscribe to get this fix [:O])

Christian Alexander

https://community.logos.com/discussion/comment/1289681#Comment_1289681

Can you please share a temporary fix?

Robert Kelbe

https://community.logos.com/discussion/comment/1289812#Comment_1289812

Following, because I am having the same problem, and this is the third time today Logos has become totally unresponsive...

Frank H. Duncan

https://community.logos.com/discussion/comment/1289539#Comment_1289539

According to Logos support, this is a known issue with no known permanent fix at this point, but they are aware and working on it.

Temporary work around: in whatever pane you have the jumping slides, click in the middle box in the upper right corner. This is the box that makes the full screen pane into a smaller window but will still show it open.

There are 3 options in the upper right corner of each pane. The first on the left looks like a dash or minus sign and will minimize the pane completely. The option of the far right is an x, which of course closes the pane. The option in the middle looks like a single box when in full screen, or stacked boxes when not in full screen.

When the tabs are jumping, click the middle option to go from full screen to multiple windows display. Then use the mouse cursor to grab and drag the pane to cover the screen but leaving it in multiple windows display rather than full screen.

This work around did the trick for me and I was able to use the pane that previously had been the problem. Hope this makes sense.

Frank

Frank H. Duncan

https://community.logos.com/discussion/comment/1289852#Comment_1289852

Yeah it's frustrating.

Check the detailed response at the bottom of this post for the workaround. Hope it makes sense and is helpful for you.

Frank

Frank H. Duncan

https://community.logos.com/discussion/comment/1289812#Comment_1289812

Yeah it's frustrating.

Check the detailed response at the bottom of this post for the workaround. Hope it makes sense and is helpful for you.

Frank