Logos Becomes Unresponsive while using Sermon Editor

This is at least the 3rd or 4th time today Logos has frozen using the sermon editor. As best I can tell, it freezes when I am trying to click to move the cursor to different parts of my sermon document, and when it doesn't freeze, it seems laggy, and does not seem to consistently register when I have clicked my mouse.

6036.LogosSermonEditorCrash.zip

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Dave Hooton

6036.LogosSermonEditorCrash.zip

Nothing detectable in the logs - certainly not a crash.

It would help to provide a video (.mp4 is best, upload via the paperclip icon).

Is the hard/SSD drive OK?

ds. P.J. Kotze

Do you have a wired or cordless mouse?

I helped someone with the same issue in other applications. It turned out to be a battery starting to run low. I hope this could be the issue and not a bug. The other issue on the same setup was interference between the wireless keyboard and mouse from the same manufacturer. I replaced the mouse. Strange that the issues started a week after using both.

Robert Kelbe

I have a wireless mouse and I suspected there might be an issue with the mouse. However, I checked the battery (100%), and I was also able to use other apps, as well as maximize/minimize the Logos window. However, Logos itself was frozen and I could only exit out of it by using the Windows Task Manager.

Robert Kelbe

Video from today:

https://1drv.ms/v/s!AjD4JuF-0EgFjIExJ8cWC8Qc4llaOQ?e=aC9RuU

Logs:

0474.Logos_Crash_3.29.24.log

Robert Kelbe

Another crash today, same issue, and once again it occurred right after inserting a Scripture reference. When I restarted Logos, once again (just like in the video), the Scripture reference was gone and the last saved character was the colon in the Scripture reference.

This is what it looked like immediately after the crash:

This is what it looked like when I restarted Logos: