Sermon Manager - Greyed Out vs. Missing Weeks

Jordan Gowing
Jordan Gowing Member Posts: 5 ✭✭
edited November 21 in English Forum

Apologies if this has been addressed before, but is there a reason why some "skipped" weeks are missing entirely from my sermon manager window, while other weeks are greyed out?

Oftentimes, the window skips a week, like this:

Other times, it shows a greyed out week, like this:

I have no preference as to either approach, I would just like consistency. To my knowledge, the sermons/weeks don't have different metadata that would affect this, but I could be missing something.

This is in the "This Year" view only—viewing "All" removes all greyed out weeks.

Thanks in advance!

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Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,436

    bumping in hopes of getting an appropriate response

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Jordan Gowing
    Jordan Gowing Member Posts: 5 ✭✭

    I have not heard back on this, nor have I heard back from support even though I emailed them 2+ weeks ago. Can anyone give me an answer to this?

  • Mike Binks
    Mike Binks MVP Posts: 7,436
    https://community.logos.com/discussion/comment/1303579#Comment_1303579

    Jordan Gowing said:

    I have not heard back on this, nor have I heard back from support even though I emailed them 2+ weeks ago. Can anyone give me an answer to this?

    Jordan - I don't have an answer for you but I can tell you that the received wisdom is that emailing Customer Support is not the best way to get an answer.

    It is more productive to ring them. If you are not in the US then using Skype might be cheapest.

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

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