Official: More details about the coming subscription launch

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Comments

  • Gordon Walker
    Gordon Walker Member Posts: 24 ✭✭

    We've also had lots of questions about pricing. We’re working out final pricing for everyone, but we can confirm what the discounted pricing will be for Logos 10 owners:

    • Premium: $6.99/month or $69.99/year (for those with Bronze features or higher)
    • Pro: $9.99/month or $99.99/year (for those with Silver features or higher)
    • Max: $12.99/month or $129.99/year (requires Full Feature Set)

    This seems strange - you know what you're going to charge existing customers but not what those who don't have these feature sets? So these are discounts but we have no idea how valuable those discounts are.

    I also have an outstanding question on another thread (here) about which of these levels of discount my Logos 10 Academic Standard edition will attract (if any).  With the opportunity to upgrade to the Full Feature Set at a reduced price ending in less than a week, it is becoming increasingly hard to avoid the cynical suspicion that the uncertainty caused by delaying the answers to these questions will maximise the number of upgrades.

    Are you in a position to give a clear answer as to whether the information to make an informed decision will be forthcoming before the end of the sale?

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 2,004

    G. C. said:

    Thanks for the reply, Mark. However if I change to Pro now, I may lose the possibility of resubscribing to the $129 for max in the future? Thanks so much for the clarification. 

    David said:

    So once we’re on the discounted track, I’m assuming this means we can change tier, say premium to max and still keep the discounted track price?

    As things are currently configured, once you're on the discounted track, you can stay on the discounted track even if you move up and down through the tiers.

    So, assuming you own the L10 full feature set, you'll be able to subscribe to Pro now at the discounted price and later upgrade to Max, still at the discounted price. (This wouldn't apply to someone who didn't own the L10 full feature set because the discount on Max requires that feature set.)

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 2,004

    This seems strange - you know what you're going to charge existing customers but not what those who don't have these feature sets? So these are discounts but we have no idea how valuable those discounts are.

    Moving to subscription is a complex operation, and we want to ensure we take the time to get it right. We started by focusing on our existing customers, which is why we've confirmed upgrade pricing first.

    I also have an outstanding question on another thread (here) about which of these levels of discount my Logos 10 Academic Standard edition will attract (if any).  With the opportunity to upgrade to the Full Feature Set at a reduced price ending in less than a week, it is becoming increasingly hard to avoid the cynical suspicion that the uncertainty caused by delaying the answers to these questions will maximise the number of upgrades.

    I'm sorry you feel that way. That isn't the case. I know several members of our team are working on pricing and academic discounts, although a couple of the key people are on vacation this week. We understand the importance of getting an answer before the end of the sale, and I'll do my best to get that for you.

  • David
    David Member Posts: 30 ✭✭

    Thanks Mark. Having the full L10 feature set is the requirement - gotcha.

    This makes it convenient to adjust tiers once new features come on stream, and makes the Logos subscription a lot more valuable due to this flexibility.

  • G. C.
    G. C. Member Posts: 11

    Thanks for the reply Mark! However, if I subscribe to Logos Max from 31st Aug 2024 to 31st Aug 2026, I will qualify for the fallback license? (and it will be issued in Oct 2026?)

  • Jonathan Huber
    Jonathan Huber Member Posts: 152 ✭✭

    Early next year, those libraries will be joined by brand new denominational libraries.

    Can you comment on what will happen to the current L10 denominational libraries? Will they continue to be offered until the new libraries come out? 

  • Mattillo
    Mattillo Member Posts: 6,208 ✭✭✭✭

    Mattillo said:

    Do these get added to our library automatically or will it work like it does now where we get a code and purchase a 180-license to view them? I would also like to see, though it hasn't happened in a while, where the course(s) of a month get a large discount if we want to keep them. It would be better if we just could but that is not cost friendly to you... :)

    They will automatically be added to your library each quarter (and later removed and replaced with different courses). It would not surprise me if a discount were offered should you want to keep the course permanently.

    Mattillo said:

    Also, I haven't seen it mentioned ever so I assuming these are DOA but the 3 free connect books and lexham discount are gone forever?

    We previously announced that subscribers will get two free books a month instead of the one that non-subscribers get. This will usually be a modern title, rather than the public domain books offered by Connect. I think the 5% storewide discount will replace the Lexham-specific discount.

    Thank you Mark. I will definitely miss the 25% Lexham discount but I understand money needs to be made up somewhere for this. It was very useful for buying a hard copy book from Lexham.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 2,004

    I also have an outstanding question on another thread (here) about which of these levels of discount my Logos 10 Academic Standard edition will attract (if any).  With the opportunity to upgrade to the Full Feature Set at a reduced price ending in less than a week, it is becoming increasingly hard to avoid the cynical suspicion that the uncertainty caused by delaying the answers to these questions will maximise the number of upgrades.

    Are you in a position to give a clear answer as to whether the information to make an informed decision will be forthcoming before the end of the sale?

    I'm able to say that new customer pricing will be at least 30% higher than the discounted price – possibly quite a bit more.

    I'm sorry that I can't be clearer than that at the moment. We understand the problem. Hopefully, we'll be able to give the additional clarity before the end of the sale, but if not, we'll extend the sale by a few days to ensure you don't feel pressured into making a decision without the information you need or miss out on a bargain.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 2,004

    G. C. said:

    Thanks for the reply Mark! However, if I subscribe to Logos Max from 31st Aug 2024 to 31st Aug 2026, I will qualify for the fallback license? (and it will be issued in Oct 2026?)

    Yes, that's right.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 2,004

    Can you comment on what will happen to the current L10 denominational libraries? Will they continue to be offered until the new libraries come out?

    Yes, we plan to offer them until they're replaced next year. After the subscription launches fully, L10 denominational libraries probably won't show up in the subscription checkout flow, though – you'd need to search the store for them.

  • 1Cor10 31
    1Cor10 31 Member Posts: 794 ✭✭✭

    G. C. said:

    Thanks for the reply Mark! However, if I subscribe to Logos Max from 31st Aug 2024 to 31st Aug 2026, I will qualify for the fallback license? (and it will be issued in Oct 2026?)

    Yes, that's right.

    Mark: What happens if I subscribe for 2 years from Jan 1, 2025 to Dec 31th, 2026? Does the Fallback license include only the features introduced over the 2 years that I subscribe? If so, you will need to be tracking for each customer what Feature set to be given as Fallback license, isn't it? Is that the plan?

    Thanks

    I believe in a Win-Win-Win God.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 2,004

    1Cor10 31 said:

    Mark: What happens if I subscribe for 2 years from Jan 1, 2025 to Dec 31th, 2026? Does the Fallback license include only the features introduced over the 2 years that I subscribe? If so, you will need to be tracking for each customer what Feature set to be given as Fallback license, isn't it? Is that the plan?

    I won't be possible for us to create different licenses for every person, so in that case, your LFL license will include all the features delivered up until October 2026, including those delivered before you became a subscriber, but not including those delivered in November and December.

  • 1Cor10 31
    1Cor10 31 Member Posts: 794 ✭✭✭

    1Cor10 31">Mark: What happens if I subscribe for 2 years from Jan 1, 2025 to Dec 31th, 2026? Does the Fallback license include only the features introduced over the 2 years that I subscribe? If so, you will need to be tracking for each customer what Feature set to be given as Fallback license, isn't it? Is that the plan?

    I won't be possible for us to create different licenses for every person, so in that case, your LFL license will include all the features delivered up until October 2026, including those delivered before you became a subscriber, but not including those delivered in November and December.

    Thanks a ton, Mark, for your quick and clear response. I know there are so many moving parts for you all to consider...Does this mean that anyone who starts subscribing before Oct 2026 (be it 1 month, 2 months,...., or 24 months) will be given Fallback license as of Oct 2026 but only after we complete 24 months of successive subscription from the time we started?

    A related question...When will the next Legacy Fallback License be available - the one after Oct 2026? Will it be Oct 2027 or will a legacy fallback be rolled out every month?

    Thanks for taking the time to answer.

    I believe in a Win-Win-Win God.

  • Tom Reynolds
    Tom Reynolds Member Posts: 1,458 ✭✭✭

    1Cor10 31">Mark: What happens if I subscribe for 2 years from Jan 1, 2025 to Dec 31th, 2026? Does the Fallback license include only the features introduced over the 2 years that I subscribe? If so, you will need to be tracking for each customer what Feature set to be given as Fallback license, isn't it? Is that the plan?

    I won't be possible for us to create different licenses for every person, so in that case, your LFL license will include all the features delivered up until October 2026, including those delivered before you became a subscriber, but not including those delivered in November and December.

    So the fallback licenses will always be for the previous October? So, for example someone begins subscribing in March 2025 through March 2027. Their fallback license would be dated October 2026? Or they could continue to subscribe month to month until October 2027 and then get the October 2027 fallback license?

  • Steven MacDonald
    Steven MacDonald Member Posts: 285 ✭✭✭

    Hi, Mark.

    Just some quick thoughts here.  I have been one of the more vocal critics since your original announcement but I also want to provide some positive feedback.  If I have been excessively harsh, please forgive me.  This is obviously a very personal topic for many who have invested huge sums of money in Logos.

    I am definitely encourage by having the fallback license option and am already subscribed to Max as I wanted to plan ahead.  As long as I see value proposition I plan on keeping my subscription indefinitely as long as I can see the value.  I do see the need for some tweaks to the traditional model as the market really has changed.  I also think we can both reach a happy compromise where the fallback continues and I continue subscribing.

    As far as current new features, I do see value in AI returning search results that I currently do not own.  Obviously it can drive more revenue for Logos but it gives me a little preview to see if a particular book which I did not know existed deals with a current topic I am searching.  I like it!  The additional new features seem to be developing nicely and I look forward to seeing what new tools and abilities will be given for the Max users as far as origin language study.  I do hope a significant number of them are not AI or web based :-).

    It was also a very nice gesture for Logos to provide the Full Feature Set to long time subscribers. 

    Last, thanks for the increase in communication frequency in detail.  That has been really helpful.  I hope these frequent communications become the standard where we can see that Logos is listening and reacting and I really want Logos to be around for the long haul.

    Best regards,

    Steve

  • Mitch Snyder (Faithlife)
    Mitch Snyder (Faithlife) Member, Logos Employee Posts: 301

    Jon said:

    What about the Mobile Ed courses that are up on prepub?  I have preorders in for NT208, ED282, ED283, TH375, and TH381.  Will those still see the light of day, or have they been cancelled?

    Hi Jon, we are continuing to work through the existing backlog of courses, so you will see those in time.  Mark was referencing brand new courses.

     

  • Gordon Walker
    Gordon Walker Member Posts: 24 ✭✭

    I'm able to say that new customer pricing will be at least 30% higher than the discounted price – possibly quite a bit more

    Thanks for the measure of clarity you're able to offer. I do appreciate how difficult your role is here, it is most helpful

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    1Cor10 31">Mark: What happens if I subscribe for 2 years from Jan 1, 2025 to Dec 31th, 2026? Does the Fallback license include only the features introduced over the 2 years that I subscribe? If so, you will need to be tracking for each customer what Feature set to be given as Fallback license, isn't it? Is that the plan?

    I won't be possible for us to create different licenses for every person, so in that case, your LFL license will include all the features delivered up until October 2026, including those delivered before you became a subscriber, but not including those delivered in November and December.

    I appreciate the clarification on this - though I do wonder how it would not be possible to allow for "personal" licensure - that has been the standard back since the Libronix days buying modules and through L10 buying feature sets.... Every person had their own license starting on the date they purchased whatever module or set they chose....

    What has changed in the Licensure system that would prevent the same?

    Also, just another reminder on the list of included and excluded features for the Fallback License

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 2,004

    I appreciate the clarification on this - though I do wonder how it would not be possible to allow for "personal" licensure - that has been the standard back since the Libronix days buying modules and through L10 buying feature sets.... Every person had their own license starting on the date they purchased whatever module or set they chose....

    What has changed in the Licensure system that would prevent the same?

    We still operate a very similar license system. The problem is that we have three subscription tiers. Double it because of Verbum. Then multiply that by seven because that's how many languages we support. Maybe there are more subscription tiers in the future. Maybe some seminaries get custom subscription configurations for their students.

    In other words, it's likely that there will already be 50 different legacy fallback license combinations we'd need to create just to support what I've described. If we personalized it for every user depending on their subscription length you could probably 10x that figure. Maybe more. And as a result, we couldn't do that manually, we'd have to automate it. That's the capability we don't have. And getting it would be a significant investment that would take time away from building and improving Bible study features.

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,604

    Mark,

    Is the plan to update the Legacy Fallback License once per year? I would find it helpful if this information were prominent so that users would be well informed. I imagine many users may be quite disappointed if they canceled in September after earning the Fallback license, only to find out that if they had held on one more month, they would have been given a more recent license.

  • DMB
    DMB Member Posts: 14,333 ✭✭✭✭

    I imagine many users may be quite disappointed if they canceled in September after earning the Fallback license, only to find out that if they had held on one more month, they would have been given a more recent license.

    I guess, since it's so complicated, Customer Service couldn't help the subscriber avoid disaster? 

    Then, there's the unfortunate November subscribers.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    I appreciate the clarification on this - though I do wonder how it would not be possible to allow for "personal" licensure - that has been the standard back since the Libronix days buying modules and through L10 buying feature sets.... Every person had their own license starting on the date they purchased whatever module or set they chose....

    What has changed in the Licensure system that would prevent the same?

    We still operate a very similar license system. The problem is that we have three subscription tiers. Double it because of Verbum. Then multiply that by seven because that's how many languages we support. Maybe there are more subscription tiers in the future. Maybe some seminaries get custom subscription configurations for their students.

    In other words, it's likely that there will already be 50 different legacy fallback license combinations we'd need to create just to support what I've described. If we personalized it for every user depending on their subscription length you could probably 10x that figure. Maybe more. And as a result, we couldn't do that manually, we'd have to automate it. That's the capability we don't have. And getting it would be a significant investment that would take time away from building and improving Bible study features.

    Again, I appreciate the reply - though I still wonder even after the explanation why it would be limited.... After all, Logos, Verbum, multiple languages, perpetual license purchase, subscriptions and IIRC tailored seminary/Bible College Academic plans have been part of the process...

    I'll take your word on it, it just seems odd due to the complexity of purchases and subscriptions that have been active in the Logos Universe - each licensed by individual account whether purchase, subscription or both.

    As a customer looking at this change it seems like a step back for account management.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Danny Maldonado
    Danny Maldonado Member Posts: 3 ✭✭

    Bottom line question?

    If I don’t subscribe, will my program become useless even after spending already significant $$ on Logos?

  • Mark Allison
    Mark Allison Member Posts: 768 ✭✭✭

    Bottom line question?

    If I don’t subscribe, will my program become useless even after spending already almost 20k on Logos?

    Short answer is No. You'll still be able to do everything you've always done.

    But my question is, why would you be worried about spending $10/month for cool new features when you've already spent $20,000? 

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    DMB said:

    I imagine many users may be quite disappointed if they canceled in September after earning the Fallback license, only to find out that if they had held on one more month, they would have been given a more recent license.

    I guess, since it's so complicated, Customer Service couldn't help the subscriber avoid disaster? 

    Then, there's the unfortunate November subscribers.

    You would hope that CS could help - though that means that they would have to be trained on the options and solutions - given that some of these options and solutions seem to still be confused at this point in the process - I feel for CS that has to deal with the launch....

    There is still so much that hasn't been answered with the Last Chance Sale concluding in a week and customers still waiting for answers on what features are Fallback eligible and which are not to decide whether the L10 FFS is the best option or just subscribing and earning Features in 2 years.... There are benefits the the L10 FFS that have features that are grandfathered in because they were purchased that by the vague information we have been given, may not be earned with the Fallback License.....

    Add the unanswered question of why users can't have a choice between the new Dynamic Toolbar and the Traditional toolbar, when we have been told both will be maintained since only subscribers get the Dynamic, so the traditional is still in the code.....

    Now we have this chaotic October license plan.... So how does that work for the April Subscriber??? They pay for a subscription that has access to a "new feature" that comes out in November 2026 and do not retain access though they are paying for 6 months of it.... Seems a little unfair IMHO, since someone who subscribes in October doesn't lose a feature that comes out in April of 2026 based on the vague info with have been given.... I know the point is made that the "late" subscribers receive everything from October 2024, but based on Mark's spreadsheet and the lack of answers to what if Fallback eligible, there is not a lot of Features beyond what we have in the L10 FFS that aren't AI/Cloud related - so what is gained for that late subscriber from Oct 24? That needs to be clarified and should have been by now with the Last Chance Sale ending....

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mike Binks
    Mike Binks MVP Posts: 7,459

    I imagine many users may be quite disappointed if they canceled in September after earning the Fallback license, only to find out that if they had held on one more month, they would have been given a more recent license.

    Happened to me Aaron, only with a car! I was quite miffed but I got little sympathy.

    tootle pip

    Mike

    Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    Bottom line question?

    If I don’t subscribe, will my program become useless even after spending already almost 20k on Logos?

    Short answer is No. You'll still be able to do everything you've always done.

    But my question is, why would you be worried about spending $10/month for cool new features when you've already spent $20,000? 

    Can't speak for Danny, but my answer to this is that previously I purchased - now they want me to rent and possibly earn a purchase of unknown features that are currently out and the "TBD" future features that may or may not be Fallback Eligible....In some ways, it seems that Logos is asking its users to be another form of PE investor group - invest this subscription amount into our company and we will do our best to provide a "profit" (profit for the user being unknown future features they said user may or may not use, like or get value for) but we do not guarantee "profit" on your investment....

    Maybe they should add that to the promotional material - Logos does not guarantee any ROI on your investment in our company....

    Some of us like to know what we are purchasing, rather than trust a company known for promises that have not always panned out.... The Forums are full of "we're working on it" type posts that have many years of inquiry and waiting for delivery - some are the Commentary Set that has been in the works for over ten years that customers are getting frustrated, Prepubs in the works for years, Forum software updates, polishing of some features....

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 768 ✭✭✭

    Some of us like to know what we are purchasing, rather than trust a company known for promises that have not always panned out....

    Good thing you're not an Accordance user. Two years later and they're still working on features that were advertised as part of version 14 when it was released for sale! By now, they should be releasing version 15, but that will probably never happen. Ever. 

    The fact that Logos is moving to a subscription model means that Logos users won't face the same fate as Accordance users (or, even worse, BibleWorks users).

    And Logos isn't forcing anyone to subscribe to anything. Keep what you have and enjoy it for the rest of your career. 

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    Some of us like to know what we are purchasing, rather than trust a company known for promises that have not always panned out....

    Good thing you're not an Accordance user. Two years later and they're still working on features that were advertised as part of version 14 when it was released for sale! By now, they should be releasing version 15, but that will probably never happen. Ever. 

    The fact that Logos is moving to a subscription model means that Logos users won't face the same fate as Accordance users (or, even worse, BibleWorks users).

    And Logos isn't forcing anyone to subscribe to anything. Keep what you have and enjoy it for the rest of your career. 

    First of all - the subscription model is NOT a guarantee of anything.... It may improve Logo's bottom line, it may not - so definitive statements that the subscription model will prevent anything is nothing more than rose colored speculation.... Subscription fatigue is real and is easier to get rid of than a full purchase. For the sake of the company and its users, I hope the revenue continues to flow in, but to turn away the revenue of users that have no interest in subscriptions seems silly.... Everyone likes to point to companies like Microsoft and Adobe but ignore that they offer both perpetual and subscription options - because they want as many customers as possible.... (Never underestimate the negative impact of a company not respecting customer loyalty)

    As for Logos forcing someone to subscribe.... Not sure where I said that in my statement, but I will entertain that...

    While on the surface a true statement - in the full view it is a misleading statement, as it comes with the condition that you are indeed stuck with the features you currently have - so it is a partially truthful statement... Making that statement also comes with the small print that you are indeed forced to subscribe to ever have the possibility of a new feature.... But now..... You may or may not even now what said feature is.....

    Also in relation to your Accordance users waiting for promised features, maybe you missed what I stated about that with Logos through the years.... That has been a negative with Logos since Logos 4 arrived at different times with different promises....

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Danny Maldonado
    Danny Maldonado Member Posts: 3 ✭✭

    Not that is any of your business, but I had a “cool” program for CRM before and invested significantly amount of money also, and they became a subscription company. Bottom line, lost any ability to use the program further and hence money spent. Not to mention all my effort and data I needed to migrate.

    Seems a bit presumptuous of you for asking about worrying for “cool” features at $10. Every dollar is to be used wisely, even if it for “cool” features, no matter how much I have spent.

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    Not that is any of your business, but I had a “cool” program for CRM before and invested significantly amount of money also, and they became a subscription company. Bottom line, lost any ability to use the program further and hence money spent. Not to mention all my effort and data I needed to migrate.

    Seems a bit presumptuous of you for asking about worrying for “cool” features at $10. Every dollar is to be used wisely, even if it for “cool” features, no matter how much I have spent.

    And.... What some users see as "cool", some see as a wasted investment.... Other users have made statement of being disappointed with past Feature Set releases.... That was the benefit of purchasing, not subscribing - a user was able to decide if the next release was worth the investment - now the company wants blind investment in unknown features.... Which highlights your using our dollars wisely. 

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 768 ✭✭✭

    Bottom line, lost any ability to use the program further and hence money spent.

    I'm sorry you had a negative experience with this CRM program. But we're talking apples and oranges here, because if you choose not to subscribe to Logos, you won't lose anything you've already purchased, and your software will continue to run on new machines going forward. 

  • Mark Allison
    Mark Allison Member Posts: 768 ✭✭✭

    And.... What some users see as "cool", some see as a wasted investment....

    Then don't subscribe until you see Logos releasing a compelling feature. If they don't, you haven't lost anything. 

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    And.... What some users see as "cool", some see as a wasted investment....

    Then don't subscribe until you see Logos releasing a compelling feature. If they don't, you haven't lost anything. 

    And if a user does see a "compelling" feature that they are interested in - they are indeed forced to subscribe since they are no longer able to purchase - and even then users still have to wonder what is and is not eligible for ownership if they were willing to subscribe for two years to own it...(Not to mention the new wrinkle that Mark mentioned with licenses being tied to October, even for people subscribing months later - so they could be forced for another year? or another two years for a new feature that falls in their paid subscription???)

    You can also subscribe and enjoy all you like - it could be the best for you - that does not mean it is for everyone!

    Everyone is entitled to their opinion, even if it is "negative" to some like yourself.... You don't like it - scroll on by - the same way many do with yours and other Accordance users negative comments about that company on LOGOS User Forums....

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 768 ✭✭✭

    Everyone is entitled to their opinion, even if it is "negative" to some like yourself.... You don't like it - scroll on by

    Sorry, I assumed the Logos forums were meant to be interactive. 

    I just find it confusing why someone would have no problem paying hundreds of $$ for an upgrade every two years, but completely rebels at the thought of paying $12/month for those same features—features that they'll be able to use during that two-year period and own at the end of it! 

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    Everyone is entitled to their opinion, even if it is "negative" to some like yourself.... You don't like it - scroll on by

    Sorry, I assumed the Logos forums were meant to be interactive. 

    I just find it confusing why someone would have no problem paying hundreds of $$ for an upgrade every two years, but completely rebels at the thought of paying $12/month for those same features—features that they'll be able to use during that two-year period and own at the end of it! 

    Again,

    You are missing the point - some prefer to know what they are purchasing and are owning, not renting....

    You mention the $10 - $12 dollars per month in comparison to the hundreds for the upgrades previously - with the upgrade we knew what we had and owned them - with the subscription we don't know and may or may not own features.... Also, the cost you mention is for L10 FFS owners - it can be much higher for others or for those who wait for a "compelling" feature they would use....

    Your statement here could be misleading to some, who may not understand the new system yet - your "own at the end of it" statement is not settled nor confirmed by Logos yet - we do NOT know what can be owned of the current features and even they, per their own admission doesn't know what is coming, so they cannot know what we can own over the next two years....

    Also in relation to the "two years" we keep hearing about - is it just me or does the fact that it equates to four years before ownership is not obvious..... How long has it been since L10, now we can't own until Oct 2026.... October 2022 to October 2026 is four years last I checked... So while we may have access to "new" features we can't own them (if they are even qualified for ownership) until 4 fours after the previous L10 release....

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 768 ✭✭✭

    Your statement here could be misleading to some, who may not understand the new system yet - your "own at the end of it" statement is not settled nor confirmed by Logos yet

    The "Legacy Fallback Licensing" has been confirmed by Logos: https://www.logos.com/early-access#faq




  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    Your statement here could be misleading to some, who may not understand the new system yet - your "own at the end of it" statement is not settled nor confirmed by Logos yet

    The "Legacy Fallback Licensing" has been confirmed by Logos: https://www.logos.com/early-access#faq




    Never said it wasn't - what I DID say was that what is included or not included is unknown, not settled nor confirmed! You were stating that you get to use the new features during your subscription and own them at the end - which is misleading - it will be "some" features - which is what was confirmed by Logos - what features in fact, is still unknown!

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 768 ✭✭✭

    it will be "some" features - which is what was confirmed by Logos - what features in fact, is still unknown!

    Wait, you're expecting Logos to give you a detailed list of every feature that they'll be adding to the app in the next two years? 

  • Doug Yates
    Doug Yates Member Posts: 37

    Frank, 

    I believe you will ultimately be neutral or ahead with a subscription model.

    - No need to pay monthly, I personally pay annually to grab a better discount. Factoring inflation, this cost x2 is close enough to the traditional license upgrade every 2 years

    - I'm looking forward to the 5% discount on all books. Should be an advantage for most people.

    - As been mentioned, the main advantage is the incremental improvements being released monthly and not waiting for 2 years. This is better than having no benefits for two years and then having some magical release.

    For now, Pro probably makes the most sense for most L10 owners but I chose Max to play with a new Commentary and the hope of playing and locking in new features that may be added.

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    it will be "some" features - which is what was confirmed by Logos - what features in fact, is still unknown!

    Wait, you're expecting Logos to give you a detailed list of every feature that they'll be adding to the app in the next two years? 

    Never said that either..... Pointing out the difference between the traditional upgrade and the subscription model that you could not understand why someone would have an issue with - we currently do NOT know what we would own - the old way we knew.... It really is that simple of a view and having that view is not having a problem with Logos not knowing what features will be functional in October 2025 or October 2026 - it IS pointing out the differences in purchase models that you were comparing.

    Now I do expect Logos to have already clarified what features that are currently available, will be Fallback License eligible.... Especially with the Last Chance Sale ending in a week.... That information would be useful to those debating the upgrade prior to subscribing or not subscribing decision to be made - withholding that information until release when you are ending the opportunity to purchase can be hindering informed purchase decisions for customers.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 768 ✭✭✭

    Now I do expect Logos to have already clarified what features that are currently available, will be Fallback License eligible....

    My understanding is that only subscription-based features will be included in the Fallback License. Thought I heard that stated in a webinar, but I could be wrong. 

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,604

    withholding that information until release when you are ending the opportunity to purchase can be hindering informed purchase decisions for customers.

    I don't think anything is being intentionally withheld. I think there's just a lot of work to do. I heard from a usually-reliable source that the last chance sale was going to be extended through the end of September for reasons like this and pricing uncertainties. They have been quite generous with users every step of the way, so I think it likely they will avoid the situation of providing clarity immediately after their "last chance" sale has ended.

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    I believe you will ultimately be neutral or ahead with a subscription model.

    That could be - but it is a wait and see game. Which is not what we are used to as long time customers, we are used to knowing what we are purchasing.

    - No need to pay monthly, I personally pay annually to grab a better discount. Factoring inflation, this cost x2 is close enough to the traditional license upgrade every 2 years

    I agree that the Annual option for those willing to subscribe is the best deal, however the comparison to the traditional cost is still an unknown - we do not know what we are getting for that cost, as previously we owned our purchases - now we will own "some" features and not others... With the emphasis on AI and Cloud based options, how much will be invested in offline Fallback eligible features? Again, unknown - so you could theoretically pay the same as a traditional upgrade for instant dark mode.... We don't know yet...

    - As been mentioned, the main advantage is the incremental improvements being released monthly and not waiting for 2 years. This is better than having no benefits for two years and then having some magical release.

    Possibly... Though as I stated, it has already been two years, so this may be the case going forward - but not for the release. Also, with the "magical" release, again, at least we knew what we were paying for.... This incremental setup seems to be an paid Beta testing program.... You get to try all the new features with their bugs as they are released... As someone who beta tested since L4 on and off - some of the bugs I am seeing long time users reference in "Stable" releases are Beta-esque....

    - I'm looking forward to the 5% discount on all books. Should be an advantage for most people.

    Agreed

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 768 ✭✭✭

    at least we knew what we were paying for....

    Again, if it bothers you not to know in advance which features will be added, then don't pay for the subscription until features are added that you'll find useful. 

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    Now I do expect Logos to have already clarified what features that are currently available, will be Fallback License eligible....

    My understanding is that only subscription-based features will be included in the Fallback License. Thought I heard that stated in a webinar, but I could be wrong. 

    That is the point - we currently do not know.... I didn't see the webinar, but from the comments that have been posted - it seems that only non AI/ non Cloud based would be included.... Of current features, is that anything beyond instant dark mode? Maybe the new toolbar and Factbook improvements? This is the area that needs clarity, because there's a good possibility that some features may use those technologies that may not appear to... Or vice versa...

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    withholding that information until release when you are ending the opportunity to purchase can be hindering informed purchase decisions for customers.

    I don't think anything is being intentionally withheld. I think there's just a lot of work to do. I heard from a usually-reliable source that the last chance sale was going to be extended through the end of September for reasons like this and pricing uncertainties. They have been quite generous with users every step of the way, so I think it likely they will avoid the situation of providing clarity immediately after their "last chance" sale has ended.

    I would hope that your source is right - extending the Last Chance, even a week into the launch would be a smart move to allow educated and informed decision making, as well as time for Logos to complete the details that are currently missing from a major change of strategy.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Doug Yates
    Doug Yates Member Posts: 37

    Frank,

    All valid concerns, but at least for the next several months you some flexibility. I don't think the price of 1 year represents much risk, but month to month, or simply waiting until the end of the year are all viable options.

    The good news is that whatever you own continues to be supported with applicable software updates to ensure compatibility with the latest operating system.

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    at least we knew what we were paying for....

    Again, if it bothers you not to know in advance which features will be added, then don't pay for the subscription until features are added that you'll find useful. 

    And again, this is an option and could be one that eliminates the current discount and could lead to paying even more per feature that could be owned in comparison to the traditional model. This, again is the point I am making in response to your not understanding someone's decision contrary to you own....

    Some want to know what they are purchasing, the current model, including waiting for a feature you like/would use still comes with the caveat that you do NOT know what you will own at the end of the cycle... And again, before you bring up the straw man of me wanting Logos to tell me what I will have two years from now - that is NOT my point! I am just pointing out the contrast of knowing what I am purchasing with the traditional option and NOT knowing the same with the subscription option....

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14