Hyperlinks not always working correctly in IOS mobile app

I often find that tapping on a link will switch to the correct resource but not move to the correct location in the resource. It just stays wherever it already was previously opened to. It seems to happen more often when linking to a resource that is already open---however, closing that resource then retrying the link to it still has the problem. It also seems to happen more with page indexes rather than headword indexes.

An example I was having problems with just now was using the Factbook entry on Trinity. The subsection links in the ISBE entry shown don't work correctly: they switch to the ISBE but it doesn't change to the right location. However, the Trinity headword link (next to the book cover) does work correctly.

The same links work consistently in the desktop app.

It's not just the Factbook, but many books that have footnote links to other books aren't reliably working. Tapping on a reference in the footnote popup will show the correct text, but then tapping the "Jump to reference" link will open the book at the wrong place.

However I can't consistently reproduce the problem.

v 30.0.0 (112) on iPadOS 17.6.1

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Comments

MJ. Smith

I'm not sure it is a problem. On the desktop, when I do a hover on the book image/title I get a popup showing it will go to the resource not the article. When I do a hover on the article heading I get a popup showing I will go to the article. Are you seeing something different?

Todd Phillips

These links are reference links that should go to the particular location in the book, but they aren't. They do work correctly sometimes in iOS but not always. The same links always work correctly on the desktop Logos.

David Vela (Logos)

Thank you for the report, Todd. Could you share with us some links that don't work in specific resources? So far we've only been able to repro with Factbook

Todd Phillips

Thank you for the report, Todd. Could you share with us some links that don't work in specific resources? So far we've only been able to repro with Factbook

There seemed to be a lot in the book The Holy Trinity : In Scripture, History, Theology, and Worship by Robert Letham. A lot of them were references to The Church Fathers.

On this page, all of the footnotes have links to Athanasius' works, and the pop-up will show the correct text, but following the link won't open up NPNF to the right place.