BUG: Switching device orientation messes up page margins on mobile app

DHG
DHG Member Posts: 76 ✭✭
edited November 28 in English Forum

This bug has been reported on previous versions of the mobile app, but I thought I'd mention it again. It's a daily annoyance.

My page margins change (sometimes leaving only a few lines of text) when switching the orientation of the device. It could be related to my View Settings. I use two columns and have inline footnotes are turned on. When I rotate the device from landscape to portrait and then back, the margins are all messed up. I can two-finger swipe to a different resource and then swipe back to fix it for a short while.

I'm on an iPad Pro (11-inch) (3rd generation), running iPadOS 18.1. The Logos app is 37.0.3 (1). Here's the previous mention on the forums.

https://community.logos.com/forums/p/223725/1303754.aspx#1303754

Tagged:

Comments

  • Nathan Parker
    Nathan Parker Member Posts: 772 ✭✭✭

    I can confirm it as well. I am on a stable build of iPadOS 18.1.

    Dr. Nathan Parker

  • DHG
    DHG Member Posts: 76 ✭✭

    Bump.

    Got a new iPad Air 11-inch (M2) last week, running iPadOS 18.1.1 and Logos 37.0.3 (1). Same problem. And still a daily annoyance—I mean, I have to "fix" it 5-10 times every morning during my reading time.

    Is there a better way of reporting a bug like this? Seems like this is the kind of issue that anyone thinking of purchasing Logos might notice when they download the app and simply switch from scrolling to two columns. Could be the difference between a new customer and a delete-this-app-and-all-its-data scenario.

  • DHG
    DHG Member Posts: 76 ✭✭

    Bump.

  • DMB
    DMB Member Posts: 13,613 ✭✭✭

    This looks like :

    https://community.logos.com/discussion/243752/if-you-are-charging-for-the-software-please-provide-a-version-that-actually-works

    I get the feeling FL people are on vacation.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • DHG
    DHG Member Posts: 76 ✭✭

    Yah, looks like.

    I wish I knew how to tag it as a bug. It’s such a long-standing problem, I’m surprised more users haven’t encountered it (apparently).

  • DMB
    DMB Member Posts: 13,613 ✭✭✭
    edited November 28

    I suspect it's device screen size specific.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,399
    https://community.logos.com/discussion/comment/1346336#Comment_1346336

    It is tagged as a bug - the option has been added to the tag list that shows at the bottom of the initial post in a thread. In this case, it was transferred from the old forums and needed staff to set the tag.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • DHG
    DHG Member Posts: 76 ✭✭

    Thanks! Someone must've updated the tags. Originally it was only tagged 'mobile'.

    And @DMB, I suspect you're right about the screen size. Should be easy to debug, but I wonder how many are experiencing it. If it's just screen size coupled with specific settings (e.g., scrolling OFF, two columns, inline notes ON), there might be many others having this issue.

  • Jason Stone (Logos)
    Jason Stone (Logos) Administrator, Community Manager, Logos Employee Posts: 506

    Escalating this. Thank you for reporting!

    Sr. Community Manager at Logos.

  • DHG
    DHG Member Posts: 76 ✭✭

    Wonderful. Thanks, @Jason Stone (Logos)!

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