HELP!
Brett Cody
Member Posts: 1
I have NO idea how to report an issue with proclaim...so I came here because that's where the buttons took me.
My suggestion is two-fold.
1. Please fix your New Song feature!!! I cannot add a new song. When the 'new song' box appears for me to choose the key and main arrangment and Title, etc. the "Add Song" button NEVER allows me to select it! This is extremely frustrating!
2. When I wanted to report this issue I had NO WAY of doing it quickly. I DON"T HAVE TIME TO WASTE WITH THIS JUNK! PLEASE PUT A BUTTON AT THE TOP OF THE SCREEN SO REPORTING ISSUES IS EASIER!
My suggestion is two-fold.
1. Please fix your New Song feature!!! I cannot add a new song. When the 'new song' box appears for me to choose the key and main arrangment and Title, etc. the "Add Song" button NEVER allows me to select it! This is extremely frustrating!
2. When I wanted to report this issue I had NO WAY of doing it quickly. I DON"T HAVE TIME TO WASTE WITH THIS JUNK! PLEASE PUT A BUTTON AT THE TOP OF THE SCREEN SO REPORTING ISSUES IS EASIER!
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Comments
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Thanks for the report Brett,
I'm on the Proclaim team at Logos. We can reproduce this issue here, and it seems to be related to the way SongSelect credentials are synced on some accounts. You might try unlinking and relinking your SongSelect account to see if that helps for now.
If not, would you please go to the Help menu in Proclaim and select "Submit log files".
Thanks, and sorry for the disruption.0
