Forums emails graphics are oversized

danwdoo

Today I received my first email from a forum thread and found it unreadable because of the huge Logos graphic that took over the entire email. Here is a screenshot:

This is viewing the email at 100% in the Outlook desktop PC client. Makes these emails basically useless. Old forum messages did not have this issue.

Jason Stone (Logos)

I'm taking a look into why this is not scaling down for you on Outlook for PC, but I have not heard this from others. If others are experiencing something similar, I welcome the additional context.

Thank you!

David Wanat

https://community.logos.com/discussion/comment/1346169#Comment_1346169

Why it’s not scaling on that email client? Maybe because…

Jason Stone (Logos)

I use the Outlook application on MacOS and very much enjoy it. :)

I have made an adjustment to the file size. That should resolve the issue, but I'll be monitoring for more feedback from our members.

scooter

I got one of these, Jason. On google, on Mac.

Also, each email still inhabits a separate line. Should stack into 1 line.

Ex: 'Preachers, would this help the sermon planning process?' ««« I have 5 emails on 5 separate lines. Should have 1 line with 5 emails in it.

danwdoo

https://community.logos.com/discussion/comment/1346175#Comment_1346175

The graphic is now gone entirely from my messages. I just see the following:

Perfectly serviceable, just wasn't sure if the intention was to completely remove the logo (not that I miss it here!).

Jason Stone (Logos)

@danwdoo, the graphic would be directly above the screenshot you provided and I am still seeing it in my email notifications.

danwdoo

Seems the mystery thickens! Here is one I received today with no logo:

However, the one I received from this thread did have a logo:

Hope this is helpful!

Jason Stone (Logos)

Very helpful. Thank you!