Is anyone else having trouble with print/export or copy and pasting with Logos

Robert Deuel
Robert Deuel Member Posts: 3 ✭
edited December 11 in English Forum

I was finalizing my sermon and wanted to copy it from Word into the Logos sermon document, since I preach from logos, and every time I tried to copy and paste it froze or crashed. Additionally, I just finished designing the 2025 reading plan for my church and hit print/export and nothing happened. It appears to have locked up again. I have tried reinstalling and restarting. Does anyone have any ideas?

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  • Tony Walker
    Tony Walker Member Posts: 369 ✭✭

    I haven’t made the time to create a post, but this has been happening with me also. For me, the textbook that I’m using in my Hebrew class I export an assignment at the end of each chapter so that I can hand write the answers and usually about a 80% chance crash when I try to export a section of a book into a PDF

    preachertony.com — appletech.tips — facebook.com/tonywalker23 — twitter.com/tonywalker23 — youtube.com/tonywalker23

  • Robert Deuel
    Robert Deuel Member Posts: 3 ✭

    I have been trying to print a Bible reading plan I created for our church and everytime I do it just freezes up and crashes.

  • Frank Sauer
    Frank Sauer Member Posts: 1,757 ✭✭✭

    I'd suggest posting logs from the crash - here's a link: https://community.logos.com/kb/articles/886

    We can tag @Bradley Grainger (Logos) so he will know when the logs are posted and possibly give insight.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 15 & Android 14

  • Kristen Tetteh
    Kristen Tetteh Member, Logos Employee Posts: 13

    @Joe McCune (Faithlife) can you take a look into this case please? I was able to print from a fairly large notebook on the desktop app, so wasn't able to reproduce this.

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Community Manager, Logos Employee Posts: 1,169

    I am not able to duplicate this problem.

    Tony and Robert it would be helpful if you could post your logs, as Frank has suggested.

  • Rick Brannan
    Rick Brannan MVP Posts: 232

    Chiming in, initial session open of the print/export dialog has taken an exceedingly long amount of time for me recently. Second and successive openings are snappier.

    Logos 38.0.578, windows 11.

    Rick Brannan | Bluesky: rickbrannan.com

  • Robert Deuel
    Robert Deuel Member Posts: 3 ✭

    I ended up doing a complete OS and logos reinstall. Working as intended now.

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