For Logos support- Windows 11 OS

Andrew P. Ford

Windows 11 OS had a recent update. In that yesterday (12/13/24) and today, when I launch the PC desttop Logos program, I now get an OS stopcode that causes my PC to reboot. I use the pro account option as I upgraded to your license type agreement structure, and this was when going to the 38 and then again today the 38.1 versions.

Please check into providing an update that fixes this. You gotta love Microsoft Windows.

Kind Regards,

Andy Ford

drof3@protonmail.com

Andrew P. Ford

Frank Sauer

Hi @Andrew P. Ford - welcome to the Forums!

I would suggest you try to gather logs and post them here for review as stated in the following link - https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files