Printing Issues

Travis Briles
Travis Briles Member Posts: 4 ✭✭
in English Forum

When I go to print a sermon, I am getting overlapping text at the top of the pages.

Screenshot of Sermon Editor:

image.png

Screenshot from Print Preview (This is how it prints too):

image.png

I have confirmed that this is happening on multiple sermons. Any suggestions?

Thanks,

Travis

Tagged:

Best Answer

  • Matt Mattox
    Matt Mattox Member, Community Manager, Logos Employee Posts: 916
    edited December 19 Answer ✓

    This has been fixed and will roll out next time we ship to stable in v39. If you are using the beta application, that has the fix and was just released in our latest beta version of v39. See details here.

Comments

  • Frank Sauer
    Frank Sauer Member Posts: 1,757 ✭✭✭

    @Travis Briles welcome to the Forums!

    If you can let us know the following - we may be able to better assist you with the issue:

    What OS are you running Logos on?

    Which Version of Logos are you running?

    Is the Sermon imported or built in Logos Sermon Builder?

    I tried to replicate the issue on Windows 11 running Logos Version 38 and was not able to do so - my sermons were imported.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 15 & Android 14

  • Travis Briles
    Travis Briles Member Posts: 4 ✭✭

    Frank,

    Thanks for the response.

    Mac OS Sequoia 15.2

    Logos Version 38.1

    Sermon Built in Logos

  • Raymond Revilla Jr
    Raymond Revilla Jr Member Posts: 2 ✭✭

    Following, I am having the same issue.

  • Frank Sauer
    Frank Sauer Member Posts: 1,757 ✭✭✭

    @Joe McCune (Faithlife)

    @Bradley Grainger (Logos)

    Any input for this issue? Would logs assist with this type of printing issue?

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 15 & Android 14

  • Andrew Batishko
    Andrew Batishko Member, Administrator, Community Manager, Logos Employee Posts: 5,395

    We have an open case for this problem which is currently under investigation. I've added a link to this thread to the case so that an update can be posted here in the event that it is fixed.

    Andrew Batishko | Logos software developer

  • Andrew Batishko
    Andrew Batishko Member, Administrator, Community Manager, Logos Employee Posts: 5,395

    As a temporary workaround, you may be able to get around this problem by making a small change to the margins.

    Andrew Batishko | Logos software developer

  • Raymond Revilla Jr
    Raymond Revilla Jr Member Posts: 2 ✭✭

    In addition, mine is also not printing the entire sermon. It is cutting off a good portion of the end.

  • Matt Mattox
    Matt Mattox Member, Community Manager, Logos Employee Posts: 916
    edited December 19 Answer ✓

    This has been fixed and will roll out next time we ship to stable in v39. If you are using the beta application, that has the fix and was just released in our latest beta version of v39. See details here.

Categories