Logos Max Subscriber: New Video Courses are not available

I am Logos Max subscriber and the new videos courses are not in my library and neither on

Courses included January 1—March 31, 2025

Title	Presenter(s)	Hours	Retail Price	Tiers
Mobile Ed: NT146 The Arrival of Christ and His Kingdom	Ben Witherington, Craig Evans, Douglas Moo, and more	2	$69.99	Plus & Up
Mobile Ed: OT281 How We Got the Old Testament	Michael S. Heiser	5	$189.99	Premium & Above
Mobile Ed: TH261 Doctrine of Salvation	R. Michael Allen	5	$189.99	Premium & Above
Mobile Ed: CM151 Preparing and Delivering Christ-Centered Sermons I: Foundations and Structures	Bryan Chapell	15	$559.99	Pro & Above
Mobile Ed: PC211 The Care of Souls: Cultivating a Pastor’s Heart	Harold L. Senkbeil	5	$189.99	Pro & Above
Mobile Ed: AR101 Archaeology in Action: Biblical Archaeology in the Field	Adolfo Roitman, Craig Evans, Jodi Magness, Richard Freund, and more	3	$109.99	Max
Mobile Ed: HB101 Introduction to Biblical Hebrew	Mark D. Futato	10	$249.99	Max
Mobile Ed: OT301 Origins of Genesis 1-3	John H. Walton	4	$149.99	Max

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Accepted answers

Antony Brennan

The resources have now appeared in my library, I hope they have appeared in yours as well.

Taylor Blomquist

This is where it would have been useful if someone from Logos had popped on one of the threads here with a little "oh hey we're having a little trouble getting them rolled out, it should be done in a couple hours/tomorrow/oops we've really made a mess and have no idea"

Here I am 😉! We had a little trouble with Mobile Ed perk switchover, but it's been fixed and is rolling out to you (as some of you have noted). It will take some time. Thank you all for raising the issue.

All comments

Aaron Hamilton

It's nice to see that course selections have taken the subscription tier into account this time.

Jack Caviness

Perhaps Logos has not yet put them online. I seem to have last quarter's selections still in my library.

Robert Taylor

I just got an email saying that they are available. The email is asking "So what are you waiting for? Watch and learn."

I'm waiting because they are not there.

DMM

https://community.logos.com/discussion/comment/1351613#Comment_1351613

Yes! These courses look very good! I am excited to dig into them.

This is where it would have been useful if someone from Logos had popped on one of the threads here with a little "oh hey we're having a little trouble getting them rolled out, it should be done in a couple hours/tomorrow/oops we've really made a mess and have no idea" :-)

A little communication goes a long way.

Antony Brennan

I contacted Support and they tell me they are aware of the problem and are working on solving it ASAP.

Antony Brennan

The resources have now appeared in my library, I hope they have appeared in yours as well.

Jonathan Bradley

https://community.logos.com/discussion/comment/1351648#Comment_1351648

They are in mine, too. I've been watching this thread for updates. Thank you @Antony Brennan for keeping us updated!

Christopher Randall

Well, the fix isn't in for everyone yet. But support said tomorrow FYI.

Taylor Blomquist

This is where it would have been useful if someone from Logos had popped on one of the threads here with a little "oh hey we're having a little trouble getting them rolled out, it should be done in a couple hours/tomorrow/oops we've really made a mess and have no idea"

NetworkGeek

I have Verbum Max, and should have received HB101 from the Verbum perks list for this quarter, but I have not (I already have AR271). A bunch of Spanish resources with temp licenses downloaded yesterday, but no LME. I also emailed cust svc, no reply as of yet. Is this still not working?

https://community.logos.com/discussion/244973/logos-max-subscriber-new-video-courses-are-not-available

Taylor Blomquist

@NetworkGeek you should have received them by now. If you still don't have access please reach out to our support team.