Why are my slides so delayed when On Air (Windows 11)?

Aiden Wyandt
Aiden Wyandt Member Posts: 2 ✭
in Proclaim Forum

I have reasonably a reasonably powerful setup (i7 13th Gen, RTX 3060, 32gb DDR5) and with this latest update I have experience random, significant delays when switching slides. It is usually delayed about 8 seconds when changing between sermon slides, but consecutively switching for songs works fine. System usage is low. Using NDI output. Rolled back to Proclaim 4.6 until this issue is resolved. Thanks!

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  • Jordan Sjodin
    Jordan Sjodin Member, Community Manager, Logos Employee Posts: 956

    That is odd, I’m not sure what would be causing that. Could you send us logs from the machine you had issues on? You can do so from the help menu. You can do so with the submit logs button. Or you can save them and attach them here.

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  • Aiden Wyandt
    Aiden Wyandt Member Posts: 2 ✭
    Proclaim Logs.zip

    Here are the logs, rolling back versions seemed to temporarily work and then it started again yesterday.

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