Hi, I just discovered that I have two Data folders under AppData\Local\Logos: bl3ebvem.2f2 (smaller in size but has a more recent modification date) & vk4jnunt.ah0 (larger in size but has an older modification date). Which one may I delete safely?
This typically happens if you log into Logos using two different accounts on the same computer.
Is that possible in your case?
Thanks, Graham. Yes, I do have access to two different accounts. Ok, so say, if I decide not to access one of the two accounts on my desktop app, can I delete that folder? then, how can I know which one is for which? … just try?
Ok, so say, if I decide not to access one of the two accounts on my desktop app, can I delete that folder? then, how can I know which one is for which?
I would enable diagnostic logging for Logos and then restart Logos. The Logos.log file will contain a lot of entries and, near the top, you should have something like I am showing below. That will tell you which folder is being used by the account you were just using.
2025-01-01 07:19:49.2324 INFO 1 LDLS4.AppModel
Running AppModel.
2025-01-01 07:19:49.4551 INFO 4 DigitalLibraryServices
Initializing DigitalLibraryServices. (Shared Folder = /Users/grahamcriddle/Library/Application Support/Logos4/Shared, Data Folder = /Users/grahamcriddle/Library/Application Support/Logos4/Data/2lxp5ned.8mx, Documents Folder = /Users/grahamcriddle/Library/Application Support/Logos4/Documents/2lxp5ned.8mx)
2025-01-01 07:19:49.4808 INFO 4 StartupUtility
(Timed) Startup step: GetOnlineConfiguration
Details of using diagnostic logging are at https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files
Thanks again, Graham. I think I got what you suggested, as below. So, "vk4jnunt.ah0" is the default data folder. Just to test, I add TMP to the beginning of the other folder name, thus "TMPbl3ebvem.2f2" and restart Logos. Somehow, a new "bl3ebvem.2f2" was created but is empty. Is this supposed to be like that? So, it's safe to delete the entire folder of "TMPbl3ebvem.2f2" now?
2025-01-07 07:39:04.7938 INFO 4 DigitalLibraryServices | Initializing DigitalLibraryServices. (Shared Folder = C:\Users\ssmwo\AppData\Local\Logos\Shared, Data Folder = C:\Users\ssmwo\AppData\Local\Logos\Data\vk4jnunt.ah0, Documents Folder = C:\Users\ssmwo\AppData\Local\Logos\Documents\vk4jnunt.ah0)
So, it's safe to delete the entire folder of "TMPbl3ebvem.2f2" now?
From what you have said I think so - but I’m always a bit cautious in doing this and it would be good if someone else could confirm first!
The New English Bible doesn't display Title Page, Preface, Contents, Introduction, Guide, Abbreviations and Marginal Notes?
Did you know that there were 14 turkeys that went into Noah's Ark?
Finishing a message and I was going to close with a specific text… then I thought, wait I think I used that text earlier in the message. I could simply scroll through and see, but instead I hit "Ctrl+F" and just searched "Matthew"… it highlights where I used the word "Matthew" in writing, but does not highlight scriptures…
Hi All, Wondering if anyone else is experiencing the same issue. When I watch the videos in a course, whenever I select a new (or the next) video to watch, Logos would freeze for about 3 minutes and then show the video: This is quite frustrating and makes it difficult to enjoyably work through the course and study.
This is with Logos 46.1 and Proclaim 14.5 on both Windows and Mac. I currently have a service open in Proclaim for this coming Sunday - 16th November But when I try and export my sermon to it, it doesn't appear as an option This is something that has worked correctly for many months. Is it possible that there is something…
