Reproducible Crash

Fabian
Fabian Member Posts: 1,077 ✭✭✭

Hello

Open a PB Bible. Open the ESV in Parallel (the one with RI). Press Command-I for the Interlinear. Logos will crash.

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  • Dave Hooton
    Dave Hooton MVP Posts: 36,007

    It likely will relate to your PB bible, so upload a chapter of the docx source where it crashes.
    I can't reproduce with CTRL+I in Windows 11.

    Dave
    ===

    Windows 11 & Android 13

  • Fabian
    Fabian Member Posts: 1,077 ✭✭✭

    Hello Dave,

    here it is.

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  • Dave Hooton
    Dave Hooton MVP Posts: 36,007

    Why have you provided a source in some garbled (transliterated) Gujariti language whilst the source document language is German! I got it compile in Guarani language, but still could not produce a crash.

    Dave
    ===

    Windows 11 & Android 13

  • Fabian
    Fabian Member Posts: 1,077 ✭✭✭

    With a similar Bible (This time in German, so to speak this doesn't matter) I got a reproducible crash too.

    Same scenario. Open the PB, open the ESV with RI in parallel, press Command-I, = crash.

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  • Fabian
    Fabian Member Posts: 1,077 ✭✭✭

    Not the compiler crashes. This works fine. You have to follow the steps I have mentioned.

    1. Install the PB
    2. Open it
    3. Open the ESV with RI as parallel
    4. Press Command+I on Mac. Maybe the crash is with CRTL+I comes too.

    5. I see now ALL Bibles crashes the App.

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  • Bernhard
    Bernhard Member Posts: 706 ✭✭✭

    I can recreate this crash exactly, with a number of PB Bibles and also with other RI Bibles on Multiview. (with one of my PB Bibles the crash did happen once, but after clicking through the settings several times and opening it different ways, it does not crash anymore, but I can't tell what click changed the behavior).

  • NB.Mick
    NB.Mick MVP Posts: 16,124

    Please Fabian and Bernhard, include the Logos log files (Jack asked about them way up there and gave a link how to grab them - it is also explained at https://wiki.logos.com/diagnostic_logging )

    Have joy in the Lord! Smile

  • Bernhard
    Bernhard Member Posts: 706 ✭✭✭

    In the crash log it has:

    Error ID: 3295
    Error detail: InvalidOperationException: Interlinears must be available if used for a toggle.

    Now, this crash doesn't seem to be one that we would encounter often. Why would we try to open an RI on a PB, that cannot have an RI to begin with? With two open Logos-produced Bibles, Ctrl-I will just not do anything if the Bible on the left does not have an RI. You cannot show an RI on the Multiview-Bible only, unless I am mistaken. But at least with Logos editions, it will not crash.

  • Fabian
    Fabian Member Posts: 1,077 ✭✭✭

    Ganze ehrlich, wenn Logos will, dass ich für sie arbeite, müssen sie auch bezahlen. Sie wollen alles gratis haben und wir sollen für alles bezahlen? Sogar für die Hilfe ist in der freien Version eingeschränkt.

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  • Fabian
    Fabian Member Posts: 1,077 ✭✭✭

    At least the ESV should then go to the Interlinear mode, if I press the Command-I.

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  • Bernhard
    Bernhard Member Posts: 706 ✭✭✭
  • Bernhard
    Bernhard Member Posts: 706 ✭✭✭

    You are right, please find them above in a Zip file.

  • Fabian
    Fabian Member Posts: 1,077 ✭✭✭

    Mag sein, dass ich zornig bin. Das ist vielleicht besser sichtbar von der Aussenperspektive. Recht habe ich dennoch.

    Ich verstehe wirklich nicht, warum immer alle so lieb zu Logos sind. Aus deren Sicht, ist das alles nur Business.

    Χριστὸς ἐν ὑμῖν, ἡ ἐλπὶς τῆς δόξης· 

  • NB.Mick
    NB.Mick MVP Posts: 16,124

    I can recreate this crash now on Windows..

    I opened a PB bible (German language NeÜ), I opened the ESV as a secondary, multiview bible in that same panel. I hit Ctrl-I which would invoke the reverse interlinear and Logos crashed, just like you said.

    BUT: more testing showed, it's not related to the ESV or even a PB bible. To reproduce the crash, it simply is needed to have a non-interlinear bible as the main bible in a multiview pane (such as Peterson's The Message) and have the RI-enabled bible opened as secondary bible (I used the NIV 2011). Then hitting Ctrl-I will crash Logos.

    The bug obviously is that Logos knows that there's no RI and will not react on pressing the keyboard code in normal view of non-RI-bibles, but for some reason doesn't do this in the multiview.

    Have joy in the Lord! Smile

  • NB.Mick
    NB.Mick MVP Posts: 16,124

    @Bernhard

    Now, this crash doesn't seem to be one that we would encounter often. Why would we try to open an RI on a PB, that cannot have an RI to begin with? 

    It seems it isn't restricted to PB bibles. And when one has trained themselves to always use Ctrl-I when interested in the original, people will invoke this even though they are currently in a non-RI bible. Which normally just does nothing, and should not crash.

    Have joy in the Lord! Smile

  • Fabian
    Fabian Member Posts: 1,077 ✭✭✭
    edited February 7

    So I update my post from above.

    At least the ESV RI Bible should then go to the Interlinear mode, if I press the Command-I/Ctrl-I.

    Χριστὸς ἐν ὑμῖν, ἡ ἐλπὶς τῆς δόξης· 

  • Bernhard
    Bernhard Member Posts: 706 ✭✭✭

    BUT: more testing showed, it's not related to the ESV or even a PB bible. To reproduce the crash, it simply is needed to have a non-interlinear bible as the main bible in a multiview pane (such as Peterson's The Message) and have the RI-enabled bible opened as secondary bible (I used the NIV 2011). Then hitting Ctrl-I will crash Logos.

    Interesting. I had tried that with a different Logos Bible (the Logos edition of the NeÜ) and the crash did not happen. But with the Message it does for me as well.

  • NB.Mick
    NB.Mick MVP Posts: 16,124

    I just tried the Amplified Bible as the non-RI (and LSB as RI) and it crashed as well.

    Have joy in the Lord! Smile

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,445

    Thanks for the report. I can recreate the crash. I've created a case to fix this.

    Andrew Batishko | Logos software developer

  • Dave Hooton
    Dave Hooton MVP Posts: 36,007

    That is what I did! But I blame the new Resource toolbar for using the word "Parallel" in a Multi-view context. When I add the ESV in multi-book view, I can get Verbum 40 to crash with CTRL+I. And the main text does not have to be a PB!

    Dave
    ===

    Windows 11 & Android 13

  • Fabian
    Fabian Member Posts: 1,077 ✭✭✭

    O.K. the crash is fixed.

    But now the Interlinear of the parallel Bible is still NOT working.

    Try again!

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  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,314
    edited February 20

    Everything is functioning as expected in my testing. Ctrl+I is not supposed to toggle the interlinear of parallel Bibles while in Multiple Book View. If you want to control an interlinear, you have to set that as the main Bible (or at least have any Bible with an interlinear as the main Bible).

    Perhaps it would be less confusing if the interlinear button were hidden from the Dynamic Toolbar in the event that the main Bible does not have an interlinear.

  • Fabian
    Fabian Member Posts: 1,077 ✭✭✭

    The one with Interlinear should work, even the premier one has no interlinear. Others are able to do it, so Logos should be capable of too.

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  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,314

    I can see the advantage of having the interlinear toggle apply to all books in Multiple Book View rather than only the main book. However, I believe the crash was fixed as intended. Perhaps this feature request would be best represented in a new thread or as an idea in the feedback forum.