Dragging "Window Panes" books Stop Working - Do Not Symbol

John Fallahee

Not sure if this bug has been reported..

I can no longer drag and drop a window within the layout onto the shortcut toolbar.

Additionally, I cannot drag saved collections onto +/- these resources.

See the attached video.

Can'tDragWindows.zip

Adam Borries (Logos)

Hi, John, I'm sorry for the trouble. I'm afraid I can't reproduce, and I can't download your attachment for some reason. Can you try again, or provide more detail?

Are you on Mac or Windows? What version of the application are you running?

I can no longer drag and drop a window within the layout onto the shortcut toolbar.

I take this to mean, for example, dragging a book panel by clicking and dragging the title tab. Are you are saying you can no longer drag the panel at all, or that the shortcuts bar is not recognized as a drop target?

Additionally, I cannot drag saved collections onto +/- these resources.

I'm not familiar with how one would do this. Would you drag it out of the "Open" menu?

John Fallahee

Hi Adam,

Here are two links: stream and download the .mp4

https://iframe.mediadelivery.net/play/143814/17302925-b3de-4732-a1ac-8121597940cb

https://learnlogos.b-cdn.net/Other/Can'tDragWindows.mp4

John Fallahee

Running windows, Logos Bible Study 40.0 Beta 3, 40.0.327

Dave Hooton

@John Fallahee

I suspect your Shortcuts bar is full and it can only be added to the Shortcut folder (or truncate the folder name to provide space).

The Collections saga is perplexing as you appear to be dragging to the right place

Adam Borries (Logos)

This screenshot seems to indicate that your mouse thinks it's in a different position, half a screen to the right. Are you using a second monitor? Or OS scaling? Or anything else unusual about your setup, especially if it's changed recently?

And I almost hate to ask, but I've learned to try the simple things first: Have you tried rebooting?

John Fallahee

Hi Adam,

I've done the reboot, so no worries. However, I can't drag windows to the left or the right within the workspace as well.

It's bizarre behavior. I could drag shortcuts before, as I have only 16 shortcuts.

I do have three monitors, but that was never a problem before.

Your suggestion on the multiple monitors gave me an idea, and I discovered the issue.

When Logos starts up, whichever monitor is your primary monitor, dragging and dropping is fully functional on that primary monitor only; all other monitors do not function properly if Logos is placed on those other monitors.

It appears that Logos may see the other monitors as one big monitor. I am not sure, but my hunch is that something has changed, and it's connected to multiple displays.

I at least have a workaround. Change the primary monitor and restart Logos in the primary monitor.

I hope this helps.

Let me know if you uncover the bug.

Blessings and thanks!

John

Bohuslav Wojnar

I have a similar problem. My system is Logos Pro 40.0 Beta 3 on Windows 11 with second monitor. Dragging and dropping of the tab from main monitor to the second one is not working, showing "not possible" sign. I have another notebook with Logos not being Beta and it works OK.

The problem exists only when the floating window is on the second monitor. When I move floating window to the main monitor and try to drag and drop tabs, it works fine.

Adam Borries (Logos)

Thanks @John Fallahee and @Bohuslav Wojnar. I'm tagging @Stephen Ekeroth , who reported the same issue on another thread.

We are looking into this, but we have not yet been able to reproduce it. We are wondering if it might be related to specific hardware or configurations. Can you help us narrow down what might be the common denominator between the three of you?

I'm not sure what we are looking for, so the more detail, the better.

• Computer brand and model
• OS version
• Graphics card
• Native resolution of secondary display(s)
• OS scaling
• Type of hub or docking station
• The pointing device you use (mouse, touchpad, etc) including the brand
• Anything else you can think of that may be relevant

Thank you!

Stephen Ekeroth

Computer: self built utilizing ASUS Prime B660M-A D4 motherboard, 32 GB RAM
Processor 12th Gen Intel(R) Core(TM) i7-12700KF 3.60 GHz
Installed RAM 32.0 GB (31.8 GB usable)

System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Pro
Version 24H2
Installed on ‎10/‎6/‎2024
OS build 26120.3281
Experience Windows Feature Experience Pack 1000.26100.54.0

Graphics card: Nvidia GeForce GTX 970
Main display: 4K resolution 150% scaling
2 secondary displays: 2560 X 1440 100% scaling
No hub or docking station
I alternate between Logitech mouse M310 and Logitech trackball M570

Bohuslav Wojnar

Computer: ASUS Zenbook 14 Flip OLED UP3404VA-OLED058W
Processor        13thGen Intel(R) Core(TM) i7-1360P   2.20 GHz
RAM        16,0GB

Graphic Card integrated   Iris Xe Graphics
Type        64bit OS

Stylus and touchscreen

Edition        Windows11 Home, language Czech
Verze        24H2
Date of installation        ‎12.‎10.‎2024
Build OS        26100.3194
Výkon        Balíček prostředí funkcí systému Windows 1000.26100.48.0

Main monitor on the notebook: 2880 x 1800
Scaling:  200%

Secondary monitor:  34" Philips 346B1C 3440 ×1440
Scaling 100%

Hub integrated on the monitor

Mouse Logitech or notebook's touchpad