Hi John and welcome to the forum!
Some more information would probably help us diagnose. 1.) How are you getting your video feed to your TV monitors? (HDMI, NDI, etc)
2.) Is it unique to Proclaim? For example, if you are running Proclaim (to simulate resource usage) and then open a Youtube video and try to play it on the same monitor, is it choppy too? If it is still choppy, your computer's memory or graphics card may be overtaxed. 3.) Are the videos saved to your computer, or are you providing a webpage? Is Proclaim trying to sync at the same time as you are trying to play? That can cause problems, so I usually select "use on this computer only" when trying to add something at the last minute. If you can save your log files and post them here, that might be helpful too. This is mostly a peer support forum, although staff does drop in occasionally, so if you submit it instead of downloading it, we will not have access to it. There are directions here:
https://support.proclaim.logos.com/hc/en-us/articles/19864624502285-How-Do-I-Submit-Log-Files
What is the reason to have member, moderator status if there is no difference in their permissions to make changes to the service items? I would like my singers to be able to preview the song audio so they can practice during the week without accidentally deleting a song or moving it in the order. I would love to have the…
Greeting, Our Pastor would like to do a live feed to our sanctuary from church camp. The only method for us to project the image with our projector is to add the live feed to a Proclaim slide. If anyone has been able to accomplish this, I would be interested in what app they used on their smart phone and how they attached…
I'm not sure I understand why the log-in procedure needed to change and seems more time-consuming than previously. Regardless, when I have logged out of proclaim, why does the next person who opens the program have an option to "authorize" a return to my log-in?
Proclaim hangs every time I add "content". It hangs randomly from 1-10 seconds each time. The strange thing is that it does not hang when I duplicate a slide or add a Bible slide. Just the "content" slide. I am using a Macbook Pro M4 OS 15.5. I am on Proclaim 4.11.0.0158.
I am trying to upload video files into proclaim that are all under 600mb and in .mp4 format, I'm running MacOS and the latest version of proclaim, i was uploading videos and suddenly it was like a limit of videos to upload in one day was put on, it just says failure to open file for upload. I've tried several other videos,…
