Hi James, welcome to the forum.
It sounds like your displays are configured incorrectly. Assuming you have two screens hooked up to your computer, one for the presentation and one to control, and that they are displaying different things (set to "extend" instead of "duplicate"), go to Settings → Display
Scroll down to "Outputs" and select the monitor that you want to have your slides appear on. It probably says "not used." Change it to slides, make sure your control monitor says "not used" and you will be good to go.
thanks so much it was a life saver
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