Please help me with your web interface, its leaving me exhausted

arthur hunter · 2025-03-20T22:50:31+00:00

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I'm a student at Liberty and I have several books I need to read on Logos. The search function is so counter-intuitive, it literally has caused me to simply buy books on Amazon because its just not intuitive for me to use. I have put together 2 images below showing one typical example of a problem I have all the time with search.

Searching for text in textbooks is unreliable and inconsistent for me.

Case in point:

please see images below. I begin on page 9. I should end up on page 210. Instead, I end up on page 40. Am I doing something explicitly wrong? Must I actually type "210" in the page number even after I click on a search result? Why does it like taking me to page 40? Page 40 is completely irrelevant to me. After I perform a search, instead of being on page 210 like I should, I wind up on page 40.

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Aaron Hamilton

Welcome to the forums!

After you type "physicians" in the search box and hit enter, you will be presented with results. Clicking the hyperlink at the top of any one of these results will bring you to the correct location within the book. I have marked this hyperlink in the screenshot below.

In your case, you clicked the text instead of the hyperlink, which changed the page number in the reference box, because page 210 was the location of the text in focus. While you did not jump forward in the book to page 210, you did temporarily select text that was located on page 210. This change in focus is what the reference box was reflecting.

Let me know if you have any further questions.

Graham Criddle

Hi @arthur hunter - and welcome to the forums.

I note you are conducting an Inline Search - where we effectively filter the book we are reading to just show those sections containing the search results. Your screenshots show these filters in action showing different sections of the book that contain the search term.

This results in you being able to see different portions of the book on the same page and, depending on which section you click in, will affect the page number shown.

You can expand the amount of information you see for each search result by switching from Sentence - Paragraph - Article using the dropdown menu on the right of the panel.

But you might find it easier to use a separate search panel - specifying you want to search this particular book along with a search term. This will give you all of the occrurrences of the search term in this separate panel and you can click any of the highlighted results to go to that place in the book.

Graham

NetworkGeek

@Aaron Hamilton This is interesting. I tried it with that resource, and yes, clicking the hyperlink goes right to page 210 - as it should. But clicking the '<' on either pane, the search pane, or the pane showing page 210, you cannot get back to page 9?

@arthur hunter what are you running this on - desktop Windows? Mac? Android? iPad? etc.

MJ. Smith

https://community.logos.com/discussion/comment/1363537#Comment_1363537

Did you close the search results to get back to the unfiltered book?

arthur hunter

https://community.logos.com/discussion/comment/1363537#Comment_1363537

Im on windows using Chrome. I have tried it many times, I have tried what Arron said, I did notice clicking the text in the search box does nothing, but i have to click the titles above the text, which display hover-text and that is what causes a page-change. however, no page change actually happens for me, except i always end up on page 40.

arthur hunter

i made a 20 second video showing exactly what is happening. https://drive.google.com/file/d/1XDFKQ3YpLOVXtT0qgjySyj2Ftrv1gOKl/view?usp=drive_link

DMB

I tried Arthur's steps … I can't see how it works. I think the headings are dead? This is on the WEB.

Aaron Hamilton

@arthur hunter apologies! I somehow missed that you were talking about the Web app (thanks @DMB; I just realized this). I'll be honest with you, I'm playing around with inline search on the Web app and am having a terrible time. All that I can recommend is that you download the Desktop version here.

I can only hope this is a bug, as I rarely use the Web app. I completely understand (and currently share) your frustrations.

DMB

I played some more and it promptly error'd out … it says I should use 'Limited View'. I limited it by closing it.

NetworkGeek

It does not work right on the desktop app either:

Bring up "In Defense of Miracles…."
In the Reference box, type 'Page 9' to go to it.
Click on Search on the panel's Dynamic Toolbar, and type 'physicians'
If you click the '<' to go back (tooltip says "Back (right click for history), nothing happens.
If you right click on the Back arrow, the history shows correctly. But clicking to any prior panels does NOT change the panel display from the search results page.
So now, close all open panels, and reopen "In Defense of Miracles…."
In the Reference box, type 'Page 9' to go to it.
Click on Search on the panel's Dynamic Toolbar, and type 'physicians'
Click on the hyperlink for the result on page 210. Page 210 opens in a second panel, the search pane also remains open.
Back '<' does nothing in the page 210 pane, which is correct as that pane has no prior pages to go back to. But again, Back '<' in the results page does nothing, even though it shows History when you right click on the '<' button.

And @MJ. Smith per your question, closing the search results pane just closes the pane - there is nothing behind it.

As I am on the beta, I'll write this up as a separate bug.

arthur hunter

https://community.logos.com/discussion/comment/1363606#Comment_1363606

thank you, im glad it was able to be replicated, something important in troubleshooting. I have had errors like this before, I only finally came to the forums after feeling frustrated a lot and literally have bought 2 books on Amazon so far just to avoid Logos. I hope the software will be fixed because I love what the company is about, its a struggle for me to use.

Joe McCune (Faithlife)

Arthur, I am sorry to hear that you have been having all this trouble.

I am able to reproduce the problem with navigating to search results in the web app. For some reason I do not experience the problem where the resource locks on page 40.

I have opened a ticket.