Has anyone else had problems uploading Videos?

Hutt City Baptist
Hutt City Baptist Unconfirmed, Member Posts: 1 New Member
in Proclaim Forum

I have suddenly started having trouble uploading videos to Proclaim - is this a bug in the new updates?

They are no more than 40MB and standard mp4 files so nothing unusual in the format.

Thanks

Comments

  • Michael Nancollis
    Michael Nancollis Member Posts: 7 ✭✭

    I've just uploaded a video that's being used in the service tomorrow. Initially it failed, but after clicking on 'Retry', it worked a treat. I then fired up the spare machine I have; the video is all good on that as well. So not sure what is technically going on.

  • Laura Stark
    Laura Stark Unconfirmed, Member Posts: 1 ✭

    I am unable to upload a video also. 42.5MB and mp4. It just spins and never gets to a place where it fails. I've retried it many times. Was there a work around or a resolution for this issue?

  • Steven Stoops
    Steven Stoops Member Posts: 65 ✭✭✭

    I am having an issue on our laptop that we use when we hold services in the park that is adjacent to our building. I hadn't been having an issue on my personal computer — but that one is dead now — perhaps the answer lays in the computer architecture? I have attached logs to see if that will help

    June 6 2025 Proclaim Logs.zip
    image.png
  • Steven Stoops
    Steven Stoops Member Posts: 65 ✭✭✭

    I transferred the file to our presentation computer in the booth via Chrome Remote desktop and it uploaded without a hitch

Categories