I have suddenly started having trouble uploading videos to Proclaim - is this a bug in the new updates?
They are no more than 40MB and standard mp4 files so nothing unusual in the format.
Thanks
I've just uploaded a video that's being used in the service tomorrow. Initially it failed, but after clicking on 'Retry', it worked a treat. I then fired up the spare machine I have; the video is all good on that as well. So not sure what is technically going on.
I am unable to upload a video also. 42.5MB and mp4. It just spins and never gets to a place where it fails. I've retried it many times. Was there a work around or a resolution for this issue?
I am having an issue on our laptop that we use when we hold services in the park that is adjacent to our building. I hadn't been having an issue on my personal computer — but that one is dead now — perhaps the answer lays in the computer architecture? I have attached logs to see if that will help
I transferred the file to our presentation computer in the booth via Chrome Remote desktop and it uploaded without a hitch
I've added videos to Proclaim in the past that are above the file size for upload by using the option to just use on the computer where the video is saved. However, when I've tried to do this today on both a Mac and a PC, there doesn't seem to be the option and I just get the error message saying that the file is too…
We are a small church and love the simplicity of Proclaim Media. We prefer it to uploading and having volunteers struggle to make things look professional. We currently use the Pro Media package but I haven't seen any updates to this package since March of 2023. Is this ever going to be updated consistently again? Is it…
Hi. About 4-5 weeks ago we started having issues with videos in proclaim on our Windows machine. We prepare the services on a Macbook Pro that has no problem uploading and playing the video files. After syncing the service from the Mac to the Windows machine, the videos will not play. As a troubleshooting step, we tried…
Hi, I'm new to proclaim and I'm trying to insert a slide that will play a YouTube Video for our church service. The slide comes up and displays "Video unavailable" and "Watch on YouTube"
Hi, Does anyone know how to display the next song? Or a way to let the singers know what song is next? Cheers
