I have suddenly started having trouble uploading videos to Proclaim - is this a bug in the new updates?
They are no more than 40MB and standard mp4 files so nothing unusual in the format.
Thanks
I've just uploaded a video that's being used in the service tomorrow. Initially it failed, but after clicking on 'Retry', it worked a treat. I then fired up the spare machine I have; the video is all good on that as well. So not sure what is technically going on.
I am unable to upload a video also. 42.5MB and mp4. It just spins and never gets to a place where it fails. I've retried it many times. Was there a work around or a resolution for this issue?
I am having an issue on our laptop that we use when we hold services in the park that is adjacent to our building. I hadn't been having an issue on my personal computer — but that one is dead now — perhaps the answer lays in the computer architecture? I have attached logs to see if that will help
I transferred the file to our presentation computer in the booth via Chrome Remote desktop and it uploaded without a hitch
We are a small church and love the simplicity of Proclaim Media. We prefer it to uploading and having volunteers struggle to make things look professional. We currently use the Pro Media package but I haven't seen any updates to this package since March of 2023. Is this ever going to be updated consistently again? Is it…
When I bring a video in from the media center, the default volume is at 100%. Unfortunately at that level, there is a high amount of distortion due to the signal overload. How can I set the default volume to 5% or 10% instead of having to play the video and then adjust the volume down? Thanks Bob
I just subscribed to the new SongSelect Lyric Videos with the intent of using them in my Proclaim software. I "Assumed" that since Proclaim is linked with SongSelect for lyrics that it would be an easy process. NO SUCH LUCK! I called Proclaim support for help and they said they are not compatible and would not work since…
When we go on air with Proclaim during worship, a write icon appears in the bottom left corner. We share the screen through Zoom. Sometimes, a parent online leaves the iPad with the children who at times have drawn on the screen. How do I turn off screen annotations or prevent someone online from using to write on the…
