I have suddenly started having trouble uploading videos to Proclaim - is this a bug in the new updates?
They are no more than 40MB and standard mp4 files so nothing unusual in the format.
Thanks
I've just uploaded a video that's being used in the service tomorrow. Initially it failed, but after clicking on 'Retry', it worked a treat. I then fired up the spare machine I have; the video is all good on that as well. So not sure what is technically going on.
I am unable to upload a video also. 42.5MB and mp4. It just spins and never gets to a place where it fails. I've retried it many times. Was there a work around or a resolution for this issue?
I am having an issue on our laptop that we use when we hold services in the park that is adjacent to our building. I hadn't been having an issue on my personal computer — but that one is dead now — perhaps the answer lays in the computer architecture? I have attached logs to see if that will help
I transferred the file to our presentation computer in the booth via Chrome Remote desktop and it uploaded without a hitch
So, I have a new MacBook Air (MacOS 26). This past Sunday, October 26th, I was able to play a YouTube video in a presentation via the "add a webpage" item. Now, today, October 29th I cannot. It is a Bible Project Video that I've been able to show for the past several years. Is this a MacOS 26 issue? The error is: "Error…
We have a Mandarin speaking congregation that meets occasionally with out English Services, and we use song slides with text in both languages. When I tried to copy and paste the slides into Proclaim, it would not recognize the Mandarin charactures. We solved this by taking screen shots of the text file, turning them into…
Hello team, We recently completed a wiring clean-up project, and now our Blackmagic ATEM Studio is no longer recognizing our presentation Dell computer running Proclaim. The computer is connected to the ATEM through HDMI, but the ATEM does not detect the signal anymore. In addition, my computer now shows an unknown…
Whenever we attempted to import service from Elvanto, all we get is blank entries (single slides with nothing, per item). The songs are available within Elvanto, however, on Windows Proclaim 4.14 (4.14.0.0179), we get blanks when we attempt to import service. This is an example of a service entry (attached):…
Can anyone tell me why when I put that I want to use vs 1 that it will then change another song in my list to vs 1 also. Even when I totally delete it and put it back in it still does it. I used to be able to put a song in with 4 verses. And then in 1 place make that I want to use verse 1 and in another place mark vs 2 and…
