I have suddenly started having trouble uploading videos to Proclaim - is this a bug in the new updates?
They are no more than 40MB and standard mp4 files so nothing unusual in the format.
Thanks
I've just uploaded a video that's being used in the service tomorrow. Initially it failed, but after clicking on 'Retry', it worked a treat. I then fired up the spare machine I have; the video is all good on that as well. So not sure what is technically going on.
I am unable to upload a video also. 42.5MB and mp4. It just spins and never gets to a place where it fails. I've retried it many times. Was there a work around or a resolution for this issue?
I am having an issue on our laptop that we use when we hold services in the park that is adjacent to our building. I hadn't been having an issue on my personal computer — but that one is dead now — perhaps the answer lays in the computer architecture? I have attached logs to see if that will help
I transferred the file to our presentation computer in the booth via Chrome Remote desktop and it uploaded without a hitch
So, I have a new MacBook Air (MacOS 26). This past Sunday, October 26th, I was able to play a YouTube video in a presentation via the "add a webpage" item. Now, today, October 29th I cannot. It is a Bible Project Video that I've been able to show for the past several years. Is this a MacOS 26 issue? The error is: "Error…
Hello, We are currently using Proclaim for digital signage use only in our Children's Building. However, our volunteers are wondering if there is a way to quickly switch between the digital signage slides to show their weekly story video. Is this something that could only be done via the software? Or, they have an iPad…
I am hoping for some help, I know in the past Proclaim did not support NDI Audio on a MAC, has that changed? What we are trying to do. We have Proclaim running on a MAC and it goes to various screens and the main audio is sent to our X32. We are sending lower-thirds over to a PC running Vmix that is connected to our ATEM…
I was looking at what is involved in setting up displays in Proclaim and virtual screens and have a couple of questions: Setting up NDI feeds Configuring masks Setting up an NDI feed looks something like this: But once I have seen the Create button have the small icon indicating it requires system privileges and when I…
I've added videos to Proclaim in the past that are above the file size for upload by using the option to just use on the computer where the video is saved. However, when I've tried to do this today on both a Mac and a PC, there doesn't seem to be the option and I just get the error message saying that the file is too…
