Why just why? Proclaim is clunky junk

Why is this program such a cluster mess to use? I wonder why I keep making the mistake of getting this. I have 3 users, 17 groups and none works and none share and this is dumb. I can open propresenter or ezw and be going in minutes. This is very frustrating.
6.1.0.0024 | Macbook Pro 10.10.3
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I'd love to help you out if I can — are you having trouble switching to the right team inside Proclaim?
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Part of this is because of the new updated mail on ventura, lol, it hid all my "junk" mail including the help from Angie at support, sorry I gave her such a bad review. AI makes everything suck. I will read the article she sent. However, she didnt have a lot of app knowledge and shouldve sent me to more advanced support.
We used Proclaim years ago. Ran into constant use and data issues. I wanted to do clean install import song list from ProPresenter, etc. But its been nigh to impossible. We had 3 accounts that would sign in and not sure who hosts what, etc. And since we havent used in years, no one remember who did what. Sigh.
6.1.0.0024 | Macbook Pro 10.10.3
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