@LOGOS - PLEASE REPLY!

How many times do we have to ask - why have the Mobile Ed courses for 2Q not been updated for Verbum? We are 10 days into the quarter!

https://verbum.com/subscription-faq

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DMM

I saw this posted before (and still no answer). I'm curious… did they make the new courses available in Verbum but just not update the website showing what they are?

Or have they not given you the new courses either? If they haven't give you the new courses yet, do you at least still have access to the previous 2?

Either way, I'm sure it's frustrating. Even more so when it feels you're being ignored. Even a "sorry, there's an issue and we're working on it" is better than silence.

NetworkGeek

@DMM I did get 1 course, but not the second - I want to see what the 2nd is, in case I don't own it and there is a mistake - not that mistakes ever happen….😁

https://community.logos.com/discussion/comment/1365924#Comment_1365924

DMM

https://community.logos.com/discussion/comment/1365926#Comment_1365926

So at least there's that. But I certainly do understand your frustration with not getting a response for something that seems relatively simple.

Joe McCune (Faithlife)

@NetworkGeek @DMM Please accept my apologies. We are investigating.

NetworkGeek

Thank you @Joe McCune (Faithlife) !!!!

Vlad

It seems that the Verbum Mobile Ed courses for Q2 have been updated, but it was not yet reflected in the FAQ.

The courses for Q2 appear to be:

Mobile Ed: NT306 The Dead Sea Scrolls and the New Testament (5 hour course)
Mobile Ed: AR101 Archaeology in Action: Biblical Archaeology in the Field (3 hour course)

NetworkGeek

https://community.logos.com/discussion/comment/1366002#Comment_1366002

@Joe McCune (Faithlife) the FAQ still has not been updated, and it shows 1Q. What is the reason this still hasn't been updated, it seems like such a simple thing? Is someone being a roadblock to updating this subscription perq for Verbum users?

Joe McCune (Faithlife)

@NetworkGeek I'm sorry, the office was closed on Friday. A ticket is open to have this corrected.

Joe McCune (Faithlife)

This issue has been fixed.

Don Awalt

Thank you @Joe McCune (Faithlife)

NetworkGeek

Thank you so much @Joe McCune (Faithlife) !!

Vlad

Thank you, @Joe McCune (Faithlife).
Please note that there are also FAQ pages for Logos subscription in other languages which need to be updated quarterly to contain the up-to-date list of Mobile Ed courses included in the subscription. In particular, these pages are outdated right now:
https://pt.logos.com/FAQ-Assinaturas-2024-Lancamento#perks
https://kr.logos.com/subscription-FAQ#perks
https://sc.logos.com/subscription-faq#perks
https://tc.logos.com/subscription-faq#perks

Joe McCune (Faithlife)

https://community.logos.com/discussion/comment/1367321#Comment_1367321

I have opened a ticket for these pages to be updated. Thank you for reporting this.