how can I send feedback?

Kristin
Kristin Member Posts: 819 ✭✭✭
in English Forum

Is there an official way to send positive feedback? There is something about how the notes are done which I find really thoughtful and appreciate, so I want to let the department in charge of notes know.

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  • James Gillespie
    James Gillespie Member Posts: 5 ✭✭

    I would call Customer Service and they could likely pass it on.

  • Kristin
    Kristin Member Posts: 819 ✭✭✭

    Hi @James Gillespie,

    Thank you for your comment. After a few days I started thinking that the answer is that nobody wanted feedback unless it was to report a bug. :) I appreciate your idea, but I am actually kind of hesitant to contact customer service though, as I was planning on only sending the feedback if there was already an avenue officially set up for it.

    I think at this point I will just mention it here, and then if anyone wants to notice it, they can do so. I am aware that the Notes has it's issues, but nonetheless, I truly appreciate how biblical references are recognized, specifically, that if the abbreviation is not capitalized, that the system realizes that it is not a biblical reference.

    For years in another software I had huge issues with page numbers turning into Psalms. For example, "See p 123" would turn into "See Psalm 123."

    Likewise, the "to be" verb of "is" would turn into Isaiah. So in lists like "He 1) was 2) is 3) is to come" would turn into "He 1) was 2) Isaiah 3 is to come" which is super annoying.

    Additionally, any time a book would say "The number 7 is significant," it would turn into Numbers 7. etc, etc. Which was super frustrating. I thus truly appreciate that if I don't capitalize the first letter, I can write things like "p 15" or "number 7" without a problem.

  • Jason Stone (Logos)
    Jason Stone (Logos) Administrator, Logos Employee Posts: 1,205
    Answer ✓
    https://community.logos.com/discussion/249091/how-can-i-send-feedback

    You can email community@logos.com. I would be happy to forward your thoughts along appropriately.

    Sr. Community Manager at Logos.

  • Kristin
    Kristin Member Posts: 819 ✭✭✭

    Hi @Jason Stone (Logos),

    Thank you for your help, and I will send an email shortly with my thoughts (and which can provide more detail than I did on the forum). Thank you. :)

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