Hello; We had an odd occurrence on Sunday with a guest speaker. On Saturday he handed me a flash drive with a video which he wanted to use to finish the service. Pretty sure he downloaded it from YouTube. Anyway, I loaded the video using my laptop, tested it and it played fine in Proclaim. I had a different laptop with me that is usually our secondary computer so I tested the video on it and it worked fine.
I didn't think any more about it and on Sunday the presentation computer played videos flawlessly — until it got to that final video. Nothing.
After service I played around with it and finally tried processing it with HandBrake — that finally made it work. I'm glad I have a workaround, but I'd like to see if there is a solution without having to take this other step.
Screenshots below, left is before HandBrake, right is after processing. Other than a smaller frame and rate there were no differences between the files and it played in Proclaim on two other computers without the processing.
Any help you can offer would be appreciated
