Logos 4 for mac crashing
Hello, I just got Logos 4 for mac and I love it! Thy only problem that I am having is that it keeps crashing right in the middle of me using it. Ive only had it a week and I has probably crashed about four or 5 times. I have a 13" macbook pro aluminum unibody with 2gb of ram. Any suggestions?
Cliff
Comments
-
Welcome [:D]
Would like to see logs posted - Wiki section has steps for reporting bugs => http://wiki.logos.com/Mac_Troubleshooting#How_to_Report_Bugs_in_Logos_4_Mac
Keep Smiling [:)]
0 -
My Logos 4 opens up fine, but when I open certain books, like greek and hebrew, or when I try to use my search tools it immediately crashes. What do I do?
Jose
0 -
jose f jimenez said:
My Logos 4 opens up fine, but when I open certain books, like greek and hebrew, or when I try to use my search tools it immediately crashes. What do I do?
Wondering if indexing is complete ? Search uses indexes. Wiki Getting Started with Logos has => Installation + Indexing
Would like to look at diagnostic log files for Logos 4 Mac contextual information about crash.
Could enable diagnostic logging, restart Mac, launch Logos 4 Mac, try opening books or search. If crash again, then compress log files and attach to a forum reply. Wiki Mac Troubleshooting has => How to Report Bugs in Logos 4 Mac with bit more detail for the steps.
Optional: download and use 5504.Logos4MacLogging.app.zip to display your logging setting, then change to enable logging.
- the applescript application uses the terminal commands in wiki => http://wiki.logos.com/Diagnostic_Logging#Mac
Optional: download and use Logos Log Scribe application to create a zip file on your desktop that includes your diagnostic logs plus a copy of console messages.
Keep Smiling
0
