Logos 4 has stopped working

Skip Ferron
Skip Ferron Member Posts: 1 ✭✭
edited November 2024 in English Forum

with laptop windows 2003 and PC windows 7 i receive a "Loos has stopped working" dialog box and the question "Do you wnat to shut down?" Liie I have a choice, i am not able to get to my Logs. Any suggestions?

Comments

  • Mark Smith
    Mark Smith MVP Posts: 11,845

    Leonard, welcome to the forums.

    First you will need to enable diagnostic logging on your computer. You can find out how to dot hat here: http://wiki.logos.com/Diagnostic_Logging

    This also explains how to submit your log files here on the forum.

    After you enable diagnostic logging, reopen Logos 4 and if it crashes (as we expect), upload your log files in a followup message.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

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