Crash BEFORE installing Beta 9

Gabe Powell

I saw Beta 9 was available in the Forums, so I opened Logos 4 and... CRASH.

It worked the 2nd time.

 

3264.Logos4Indexer.zip

Jacob Hantla

Exact same thing happened to me. 

I opened up Logos8a and once the homepage came up (but no content, just the spinny loady thingy) it crashed.

Chris Elford

Gabriel Powell said:

I saw Beta 9 was available in the Forums, so I opened Logos 4 and... CRASH.

It worked the 2nd time.

 

3264.Logos4Indexer.zip">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/69/3264.Logos4Indexer.zip:550:0]

I hadn't seen the forum. Opened L4 and it crashed and sent a report to Microsoft.

While it was doing that I got the message it was downloading so closed the program.

When downloading finished I opened the program and it crashed before I got to the full home page. No report to Microsoft.

Then I got the message downloading a small update. Finished and asked me to restart. Did.

Crashed on re-opening. While waiting to see if message to Microsoft (didn't) got message it was indexing.

Re-started. Got to spinning thing on home page and crash. Logs attached.

Chris

Chris Elford

https://community.logos.com/discussion/comment/21249#Comment_21249

Update:

Melissa said elsewhere to hold down Crtl key while opening L4 - forces a login screen - and click blank screen on opening. That worked!!

AND I HAVE HELP!!!!!

Thanks,

Chris

Bradley Grainger (Logos)

Gabriel Powell said:

I saw Beta 9 was available in the Forums, so I opened Logos 4 and... CRASH.

It worked the 2nd time.

 

This crash is the same one discussed here: http://community.logos.com/forums/p/2819/21270.aspx#21270

As mentioned by other posters, you can avoid it by holding CTRL and choosing to load a blank layout.