Any Help Appreciated - CRASH 4.2a beta 6
I have just today started receiving repeatable crashes in beta 6. It occurs when I attempt to print anything. It seems to be an Out of Memory Exception (logs attached) and when I search this, I saw a post from Melissa regarding tmp files. I taken her actions and I still have it crashing on me. Please help.
John
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this issue has been reported here http://community.logos.com/forums/t/29508.aspx and here.http://community.logos.com/forums/t/29547.aspx the latter link says that this issue will be fixed in the next beta
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According to http://community.logos.com/forums/t/29440.aspx you should be able to workround it for now by not having Print/Export in Auto mode
Graham
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Graham Criddle said:
According to http://community.logos.com/forums/t/29440.aspx you should be able to workround it for now by not having Print/Export in Auto mode
Graham
Except that once it is in Auto mode it will always crash!
Dave
===Windows 11 & Android 13
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Dave Hooton said:
Except that once it is in Auto mode it will always crash!
Ditto. I don't know of a way to take it out of auto mode because it crashes as soon as the screen comes up. I guess we will all have to wait until Tuesday when the next Beta comes out.
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Dave Hooton said:
Except that once it is in Auto mode it will always crash!
Sorry - I had missed that detail!
Graham
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If there's a registry key or settings file that determines if you're in Auto mode then perhaps you can change it there.
If I had the software I might be able to tell you were it's getting the setting from. Working on getting enough money to buy Logos.
Mike
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Mike Estes said:
If there's a registry key or settings file that determines if you're in Auto mode then perhaps you can change it there.
The setting is in %localappdata%\Local\Logos4\Documents\random\UserPreferences\PreferencesManager.db
The table is called Preferences, and the row (I presume) is ExportFileFormatPreference or perhaps ExportViewPreference.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Also have had a number of Logos 4.2a Beta 6 crashes - Windows error reporting shows event type C L R 20 r 3 (with locale id 1033 in Application event log).
After Logos 4.2a Beta 6 crash, noticed unable to launch Windows 7 Computer Management nor Task Manager - rebooted - disabled some Windows services (recent addition of anti-malware real time protection scanning plus leaving Homegroup sharing) - now using computer with Logos 4.2a Beta 6 plus other applications.
Keep Smiling [:)]
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Also have had a number of Logos 4.2a Beta 6 crashes - Windows error reporting shows event type C L R 20 r 3 (with locale id 1033 in Application event log).
After Logos 4.2a Beta 6 crash, noticed unable to launch Windows 7 Computer Management nor Task Manager - rebooted - disabled some Windows services (recent addition of anti-malware real time protection scanning plus leaving Homegroup sharing) - now using computer with Logos 4.2a Beta 6 plus other applications.
I'm not sure that this is relevant to the topic! If there is an issue then we need some logs, probably in a separate thread.
Dave
===Windows 11 & Android 13
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Dave Hooton said:
Also have had a number of Logos 4.2a Beta 6 crashes - Windows error reporting shows event type C L R 20 r 3 (with locale id 1033 in Application event log).
After Logos 4.2a Beta 6 crash, noticed unable to launch Windows 7 Computer Management nor Task Manager - rebooted - disabled some Windows services (recent addition of anti-malware real time protection scanning plus leaving Homegroup sharing) - now using computer with Logos 4.2a Beta 6 plus other applications.
I'm not sure that this is relevant to the topic! If there is an issue then we need some logs, probably in a separate thread.
Apologies [:$] also Logos 4.2a Beta 6 has not crashed since disabled other stuff.
Keep Smiling [:)]
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