Any Help Appreciated - CRASH 4.2a beta 6

I have just today started receiving repeatable crashes in beta 6. It occurs when I attempt to print anything. It seems to be an Out of Memory Exception (logs attached) and when I search this, I saw a post from Melissa regarding tmp files. I taken her actions and I still have it crashing on me. Please help.

John

3343.Logos4Crash.txt

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Kenneth Neighoff

this issue has been reported here http://community.logos.com/forums/t/29508.aspx and here.http://community.logos.com/forums/t/29547.aspx the latter link says that this issue will be fixed in the next beta

Graham Criddle

https://community.logos.com/discussion/comment/219833#Comment_219833

According to http://community.logos.com/forums/t/29440.aspx you should be able to workround it for now by not having Print/Export in Auto mode

Graham

Dave Hooton

https://community.logos.com/discussion/comment/219835#Comment_219835

According to http://community.logos.com/forums/t/29440.aspx you should be able to workround it for now by not having Print/Export in Auto mode

Graham

Except that once it is in Auto mode it will always crash!

Fred Chapman

https://community.logos.com/discussion/comment/219904#Comment_219904

Except that once it is in Auto mode it will always crash!

Ditto. I don't know of a way to take it out of auto mode because it crashes as soon as the screen comes up. I guess we will all have to wait until Tuesday when the next Beta comes out.

Graham Criddle

https://community.logos.com/discussion/comment/219904#Comment_219904

Except that once it is in Auto mode it will always crash!

Sorry - I had missed that detail!

Graham

Mike Estes

https://community.logos.com/discussion/comment/219997#Comment_219997

If there's a registry key or settings file that determines if you're in Auto mode then perhaps you can change it there.

If I had the software I might be able to tell you were it's getting the setting from. Working on getting enough money to buy Logos.

Mike

Mark Barnes

https://community.logos.com/discussion/comment/220120#Comment_220120

If there's a registry key or settings file that determines if you're in Auto mode then perhaps you can change it there.

The setting is in %localappdata%\Local\Logos4\Documents\random\UserPreferences\PreferencesManager.db

The table is called Preferences, and the row (I presume) is ExportFileFormatPreference or perhaps ExportViewPreference.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/220120#Comment_220120

Also have had a number of Logos 4.2a Beta 6 crashes - Windows error reporting shows event type C L R 20 r 3 (with locale id 1033 in Application event log).

After Logos 4.2a Beta 6 crash, noticed unable to launch Windows 7 Computer Management nor Task Manager - rebooted - disabled some Windows services (recent addition of anti-malware real time protection scanning plus leaving Homegroup sharing) - now using computer with Logos 4.2a Beta 6 plus other applications.

Keep Smiling [:)]

Dave Hooton

https://community.logos.com/discussion/comment/220124#Comment_220124

Also have had a number of Logos 4.2a Beta 6 crashes - Windows error reporting shows event type C L R 20 r 3 (with locale id 1033 in Application event log).

After Logos 4.2a Beta 6 crash, noticed unable to launch Windows 7 Computer Management nor Task Manager - rebooted - disabled some Windows services (recent addition of anti-malware real time protection scanning plus leaving Homegroup sharing) - now using computer with Logos 4.2a Beta 6 plus other applications.

I'm not sure that this is relevant to the topic! If there is an issue then we need some logs, probably in a separate thread.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/220211#Comment_220211

Also have had a number of Logos 4.2a Beta 6 crashes - Windows error reporting shows event type C L R 20 r 3 (with locale id 1033 in Application event log).

After Logos 4.2a Beta 6 crash, noticed unable to launch Windows 7 Computer Management nor Task Manager - rebooted - disabled some Windows services (recent addition of anti-malware real time protection scanning plus leaving Homegroup sharing) - now using computer with Logos 4.2a Beta 6 plus other applications.

I'm not sure that this is relevant to the topic! If there is an issue then we need some logs, probably in a separate thread.

Apologies [:$] also Logos 4.2a Beta 6 has not crashed since disabled other stuff.

Keep Smiling [:)]