Downloading, Restarting over 30x

I don't know what's going on here, but L4 has been updating/downloading and restarting over 30x since yesterday and again this morning. This is the process:

1. L4 is downloading 24.9 mb of updates.

2. Resources ready to be added to your library.

3. L4 is preparing your library

4. L4 restarts

5. L4 is downloading 5.7 mb of updates.

6. Steps 2-4

7. L4 is downloading 24.9 mb of updates.

8. Repeat

Is this normal? Is anyone else having this problem? It is getting really annoying! I want to cancel downloading, but am afraid to miss updates. Logs attached.

Logos4.zip

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Comments

Milford Charles Murray

Peace to you, Robin! And Joy!

Are you aware that Logos 4 RC 1 is now downloading ........... and - it seems - for some folks Logos 4 RC 2

As we approach the final release this is probably the most critical time for downloading ......... it's a bit of a strain ......... but, if we are patient .. a whole new vista will be open for us ........*smile* Yours in Christ, ........ Mel

Bradley Grainger (Logos)

This isn't normal behaviour.

The log file you sent showed the correct behaviour of upgrading from Beta 9 to RC1. Can you please ensure that logging is enabled (http://community.logos.com/forums/p/2933/22005.aspx#22005) and send log files from one of the resource updates?

DominicM

Robin, I belive it is a (unacknowledged) problem with the automatic download, and had it myself (and reported it)

Presuming automatic download is off set to NO set it to yes and restart and it will do the lot, I had ecactly same problem when mine was set to NO.

Ruben Gomez

I have the exact same problem! Will try setting to Yes.

Ruben Gomez

No change. I keep getting the 5.7 and 24.9 MB updates.

My current version in About LBS is 4.0.3.2197

Any help will be appreciated.

Thanks!

Robin K

This isn't normal behaviour.

The log file you sent showed the correct behaviour of upgrading from Beta 9 to RC1. Can you please ensure that logging is enabled (http://community.logos.com/forums/p/2933/22005.aspx#22005) and send log files from one of the resource updates?

Thanks Bradley for your help, but it's still cycling. I went to that forum topic and clicked on the link to enable logging. My browser opened up to a page full of code (I hope that's what I was supposed to see?). I closed L4 and restarted. Prior to that, I made sure automatic updates was set to Yes. However, just as I opened L4 the cycle still continues! What did you mean send log files from one of the resource updates? Is there a different location? Right now the folder is found in: C:\Users\Robin Koshy\Documents\Libronix Log Files I am attaching those again.

Thanks again,

Robin

Logos4.zip

Robin K

Ok I went back to the forum and tried to enable script via IE instead
of firefox. It worked. Attached are the files from "logos log files."

Logos4.zip

Robin K

Sorry I meant the script worked...but the cycling still continues!

Joe K

Logos, i too am in the pertetual update cycle - it downloads a 24.9MB resource and after it restarts it downloads another 5.7MB resource. And, it keeps doing this, and has been for 2 days.

Joe

Bradley Grainger (Logos)

Ah, now I think we're getting somewhere!

This looks like a conflict between a resource you have in your Libronix DLS resources folder, and the resource that Logos 4 is automatically downloading.

Please download ftp://ftp.logos.com/lbxbooks/ENCYCHRQUO.lbxlls and replace the "C:\Program Files\Libronix DLS\Resources\ENCYCHRQUO.lbxlls" file with it. Logos 4 may go through one more download cycle, but that should straighten it out.

If not, please send more logs. (I'm continuing to look into the problem in case this isn't the final solution.)

Robin K

Thanks a lot Bradley! It has done the trick! Thanks so much!

Now I noticed I have 2 resources named "Encyclopedia of Christian Quotations" by Mark Water, with the same icon and information regarding them. When clicking on one it is the correct resource, however, the second is some spanish reference book. See attached video. How do I get rid of the spanish one? (no offense to our hispanic logos users, but I have no use for it).

Thanks again,

Robin1440.2009-10-29_2226.swf

Gerald Rodgers

Has an answer been found to the poblem Robin and others have experienced?

I would be glad to have some help too as this problem is most frustrating.

Hope someone can respond ASAP please. Thanks in anticipation.

Regards

Gerald

Robin K

Hi

Has an answer been found to the poblem Robin and others have experienced?

I would be glad to have some help too as this problem is most frustrating.

Hope someone can respond ASAP please. Thanks in anticipation.

Regards

Gerald

Gerald,

It seems like I (and others too) have seen the problem go away when we followed Bradley's instructions:

Bradley Grainger">
Ah, now I think we're getting somewhere!

This looks like a conflict between a resource you have in your Libronix DLS resources folder, and the resource that Logos 4 is automatically downloading.

Please download ftp://ftp.logos.com/lbxbooks/ENCYCHRQUO.lbxlls and replace the "C:\Program Files\Libronix DLS\Resources\ENCYCHRQUO.lbxlls" file with it. Logos 4 may go through one more download cycle, but that should straighten it out.

If not, please send more logs. (I'm continuing to look into the problem in case this isn't the final solution.)

If it doesn't work, post some log files here.

Blessings,
Robin

Robin K

Hi

Has an answer been found to the poblem Robin and others have experienced?

I would be glad to have some help too as this problem is most frustrating.

Hope someone can respond ASAP please. Thanks in anticipation.

Regards

Gerald

Gerald,

It seems like I (and others too) have seen the problem go away when we followed Bradley's instructions:

Bradley Grainger">
Ah, now I think we're getting somewhere!

This looks like a conflict between a resource you have in your Libronix DLS resources folder, and the resource that Logos 4 is automatically downloading.

Please download ftp://ftp.logos.com/lbxbooks/ENCYCHRQUO.lbxlls and replace the "C:\Program Files\Libronix DLS\Resources\ENCYCHRQUO.lbxlls" file with it. Logos 4 may go through one more download cycle, but that should straighten it out.

If not, please send more logs. (I'm continuing to look into the problem in case this isn't the final solution.)

If it doesn't work, post some log files here.

Blessings,
Robin

Bradley Grainger (Logos)

Has an answer been found to the poblem Robin and others have experienced?

The problem has been caused (so far) by having older, incorrectly-built versions of LBXLLS resources in your Libronix DLS Resources folder. ENCYCHRQUO seems to be a common one for a lot of users, but an E4 resource was a problem for Mark (http://community.logos.com/forums/p/3062/23130.aspx#23130).

As Robin said, please post log files; we'll take a look, determine the specific problem on your system, and let you know how to fix it.