Crashes when working with Notes

W. Martin
W. Martin Member Posts: 27 ✭✭
edited November 2024 in English Forum

Logos 4 continues to crash whenever I go in to manipulate a Notes file or use the print/export feature.  I relaunched, it till happened.  I restarted my Mac and it's still happening.  Anyone else having this problem?

 

 

 

 

5822.Logging.zip

Comments

  • Matt Hamrick
    Matt Hamrick Member Posts: 1,284 ✭✭✭

    I had this problem a few weeks ago on the PC. I was told there is a fix in the works, but don't know when the fix is coming.

  • W. Martin said:

    Logos 4 continues to crash whenever I go in to manipulate a Notes file or use the print/export feature.  I relaunched, it till happened.  I restarted my Mac and it's still happening.  Anyone else having this problem?

    Apologies - please elaborate steps so adventurous users and Logos developers can replicate.

    1) Manipulate Notes file - curious if Notes had been typed into Logos 4 or imported from Libronix 3.

    2) Use Print/Export feature - wondering what trying to print/export ?

    Forum has a recent Word Puzzle print crash => http://community.logos.com/forums/t/30635.aspx

    Mac Troubleshooting page has How to Report Bugs in Logos 4 Mac - screen shots may be helpful for both problems.

    Looking at Logging.zip attachment - guessing Logos 4 opened to Home Page, then opened a Notes file - Logos4.log file has several _NSAutoreleaseNoPool(): messages:

    class NSCFDictionary autoreleased with no pool in place - just leaking

    class NSCFArray autoreleased with no pool in place - just leaking

    Keep Smiling [:)]

  • W. Martin
    W. Martin Member Posts: 27 ✭✭

    1)  The Notes file I was working with was created in Logos 4.  I would open a Notes file, try to add additional information to a note in the file and then it would just freeze up and eventually Logos would crash.

    2)  I was trying to use the Print/Export feature within Notes so I could export my notes file to Word so I wouldn't have to recreate the entire Notes file.  Tha would also crash.

    I've since created a new note file by copying and pasting all of the contents into a new notes file and that seems to be working fine.  It hasn't crashed since working with the new file.

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    W. Martin said:

    2)  I was trying to use the Print/Export feature within Notes (,,,) Tha would also crash.

    This just happened to me too, see http://community.logos.com/forums/p/30899/229556.aspx#229556.

    Mac Pro (late 2013) OS 12.6.2