We ask you to keep this deal to yourself.

I just got an email from Logos on an offer. Most everyone presumably gets them. But the subject title above 'bothers' me.

First, I don't appreciate what amounts to a demand (if I DON'T keep it to myself, I guess I'd violate something or other).

Secondly, I'm a little uncomfortable with special deals for just 'me'. I say that in the Christian environment. What ... is my spiritual life extra special? But even in the business environment, most businesses I know, if they offer a special 'deal' to a person, are quite happy to make the SAME deal with anyone else. Exceptions are recognized .... here at Logos-land, the 'star' people certainly deserve special deals, maybe pastors, high-volume purchasers, and so forth.

And that brings me to the third issue, and that is that my special 'deal' is a savings of about 1/3 off. Now, if you're getting 'jealous', don't. The REAL savings is $20 off of a $200 item or about 10%. Does Logos think that I'm that gullable? At least, that's the implication anyway.

I'd turn off the Logos email offers, but I DO want access to general sales. I DO like Logos resources. Just not this kind of thinking.

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George Somsel

I just got an email from Logos on an offer. Most everyone presumably gets them. But the subject title above 'bothers' me.

First, I don't appreciate what amounts to a demand (if I DON'T keep it to myself, I guess I'd violate something or other).

Secondly, I'm a little uncomfortable with special deals for just 'me'. I say that in the Christian environment. What ... is my spiritual life extra special? But even in the business environment, most businesses I know, if they offer a special 'deal' to a person, are quite happy to make the SAME deal with anyone else. Exceptions are recognized .... here at Logos-land, the 'star' people certainly deserve special deals, maybe pastors, high-volume purchasers, and so forth.

And that brings me to the third issue, and that is that my special 'deal' is a savings of about 1/3 off. Now, if you're getting 'jealous', don't. The REAL savings is $20 off of a $200 item or about 10%. Does Logos think that I'm that gullable? At least, that's the implication anyway.

I'd turn off the Logos email offers, but I DO want access to general sales. I DO like Logos resources. Just not this kind of thinking.

I agree. I don't like that type of advertising either. I get e-mails every day "We've been trying to reach you ..." Sure they have -- along with about 20,000,000 other people. Those go to the trash immediately.

Mark Smith

I would have been more impressed if the very special offer that had my name in it was for something I didn't already have. They are trying to be so personal and failing because Logos is still having trouble tracking what we've purchased. Funny, since what I was offered comes in Scholar's plus Gold and Platinum, and Logos knows I have one of those.. I guess I miss out on an offer since I wasn't given the option of asking for another one if I already had the one they were offering to me so personally.

All that aside, I do appreciate the spirit of your post, and join you in saying that I wouldn't mind seeing an end to these 'insider' specials. BTW: the star means nothing and shouldn't when it comes to 'deals' in my opinion. We are uncompensated (except for a special tee-shirt , a mug, and a name badge most of us will never use), and it should remain that way,

Mark Barnes

https://community.logos.com/discussion/comment/227985#Comment_227985

I agree too:

The resource must be one I don't own (though the offer I had today was, in fairness)
The discount offered must be expressed in terms of the difference between my price and the price for others, not my price and the retail price, which no-one pays (though it would be perfectly acceptable to say "you get a 15% discount on the current sale price which is already 30% cheaper than retail").
The offer shouldn't be for a resource I can get even cheaper on academic pricing, when Logos knows I qualify for that. It's a bit lame to send me a 10% discount coupon for a resource I can get 30% off (unless, of course, I can combine both discounts).

Matthew C Jones

First, I don't appreciate what amounts to a demand (if I DON'T keep it to myself, I guess I'd violate something or other).

Good sales ploy on their part. You just helped them expand the offer and increase sales. [:D] This reminds me of the Twitter sale. I bought 4 of those titles and I don't "tweet." If you really don't like these type of emails you can deselect them. You are enough of a forum regular that I doubt any general sales will get by you. But sometimes Logos really means it when they ask you not to spread the details around. Last October I took advantage of an offer that has put me in a position to save a lot of money while building my library. After trumpeting the deal loudly, I discovered I should not have been so zealous. [:#]

I'm a little uncomfortable with special deals for just 'me'. I say that in the Christian environment. What ... is my spiritual life extra special?

Funny how everybody who does get special pricing is silent when you bring this up. Academic pricing is usually better than any sale price the general public can get. Is their "spiritual life extra special?" I think Logos should remain unfettered to offer better deals (or even gifts!) to missionaries, professors, students, users with extremely low income, or even home schooling moms. [:)]

Our local grocer gives truckloads of free food to the local shelter. (I have to pay for mine.) Presumably there are no lost sales because the people who live in homeless shelters have no money to shop.Some people will not buy Logos resources at regular prices but may buy at a 10% reduction if they need the resource "NOW!"

The REAL savings is $20 off of a $200 item or about 10%

If you are going to purchase something anyway, it is not a bad thing to save on the transaction. I know a believer (a multi-millionaire) who stood in line to save $20 on a handicap shower seat When I met Sam Walton (a multi-billionaire) at his first Sam's Club, he was wearing jeans, flannel shirt and driving an old pickup truck. Neither of those men were gullible. Both knew the REAL savings is what matters. A 10% pre-tax savings is close to a 15% post tax value. If you could increase your income this year by 15% it would be a much better return than anything the investment firms can offer. I fund much of my Logos purchases by saving10% on my grocery bill, utilities, clothing and entertainment expenditures. And I would rather have 10% off Logos than 80% off cable TV. I do without the cable TV and spend the savings 100% savings on more Logos resources.

I get these same emails from Logos. I just find them amusing and indicative of some real "go-getters" in the Sales divivion. I turn down 95% of the offers. But when I do buy, I save hundreds.

Matthew C Jones

https://community.logos.com/discussion/comment/227985#Comment_227985

I wasn't given the option of asking for another one if I already had the one they were offering to me so personally.

I would have been more impressed if the very special offer that had my name in it was for something I didn't already have.

Now that is a nice idea! The larger my Logos library grows, the less often I get sale offers I can take them up on.

BTW: the star means nothing and shouldn't when it comes to 'deals' in my opinion.

The MVP star has probably never gotten me any extra financial savings. I received the same amount of great deals before I got the star. And the customer service I get has always been stellar.

I believe I have stumbled upon two factors that DO effect the deals I can get.

The bigger the purchase, the more wiggle room the Sales department seems to have. Certain resources must have contractual limitations but generally the bigger the purchase transaction - the bigger than savings.
Customer loyalty has it's rewards. I do think the more you buy directly from Logos, the sweeter the deals get. The cumulative total of my purchases seems to be getting me better deals as the years go by. I can not prove it scientifically but it is real enough to sway me to buy directly from Logos even when a third party source is a couple bucks cheaper. (Notice your third party purchases do not show on your account order history. They are keeping track for some reason. [8-|])

Oh, as far as the little star not resulting in a better deal: I agree it doesn't and shouldn't. But if they want to start doing something like that I won't fight them. [:D]

James Thompson

I agree with the general tone of these comments. I too, grimace at the thought of some "special deal" that I get and no one else gets because I'm special in some sense. I don't mind being special but too often this "specialness" is transparent mass advertising. I often wonder how many others received the exact same advertisement. Logos isn't the only company that does this. Many companies use this advertising technique, probably the brain child of some over-exuberant Marketing Professional. It's condescending.

That said, targeted "specials" based on past purchasing trends seem reasonable and I often consider those. For example, I've made several specialized purchases and have received packaged offers of similar resoures. These offers usually come with my name and a recognition of the past purchases. These make sense to me, aka Amazon and others. I usually consider these, don't necassarily purchase but at least they get considered and I get the sense that Logos is trying to anticipate my needs. FWIW

George Somsel

https://community.logos.com/discussion/comment/228029#Comment_228029

I agree with the general tone of these comments. I too, grimace at the thought of some "special deal" that I get and no one else gets because I'm special in some sense. I don't mind being special but too often this "specialness" is transparent mass advertising. I often wonder how many others received the exact same advertisement. Logos isn't the only company that does this. Many companies use this advertising technique, probably the brain child of some over-exuberant Marketing Professional. It's condescending.

Doesn't the fact that some "targetted" specials are specials on resources one already has indicate that it really isn't directed to the recipient at all -- otherwise it would not offer a special on something he already has. Lie, lie, lie.

Todd Phillips

https://community.logos.com/discussion/comment/228021#Comment_228021

The REAL savings is $20 off of a $200 item or about 10%

If you are going to purchase something anyway, it is not a bad thing to save on the transaction.

But if you're only purchasing because you think the savings is extraordinary, then you've been deceived, no?

I dislike having to look up the everyday price and calculate the actual savings every time the sale states "x% off retail". Whenever I see a sale that mentions the "retail price", my first thought is to assume the discount is negligible. Many times this may not the be case, but it happens often enough to turn me off to those type of sales, unless I was already waiting for a sale to buy that item previously.

BTW, I didn't get the "deal" mentioned by Denise, so those who did are special! I guess the question is how special. [:D] I personally think you all are special!

tom

https://community.logos.com/discussion/comment/228040#Comment_228040

I have signed up to receive discounts, but I have never received one. I guess that I am not that special.

Mark Smith

https://community.logos.com/discussion/comment/228043#Comment_228043

I have signed up to receive discounts, but I have never received one. I guess that I am not that special.

More reason not to do this.

James Thompson

https://community.logos.com/discussion/comment/228038#Comment_228038

Doesn't the fact that some "targetted" specials are specials on resources one already has indicate that it really isn't directed to the recipient at all -- otherwise it would not offer a special on something he already has. Lie, lie, lie.

Perhaps... but in that case they just need to "true up" the data analysis of their customer base. However, your comment gets to the point I believe we are all making and that is that we see, too easily, through all these "marketing gimmicks". Assume your customers have brains and use them otherwise you risk insulting them....

J. Morris

This is a major issue with me and the number one reason why I would disagree with many who would say Logos is a Christian BASED company. In my opinion they are a FOR PROFIT BASED company with Christian 'overtones'... While I could proof text my point I'll refrain.

painfree

https://community.logos.com/discussion/comment/228055#Comment_228055

What is the refund policy with Logos.. is it 30 days or... ?

SteveF

https://community.logos.com/discussion/comment/228038#Comment_228038

Doesn't the fact that some "targetted" specials are specials on resources one already has indicate that it really isn't directed to the recipient at all -- otherwise it would not offer a special on something he already has

I agree - almost every special offer email lately has been something I already had (pretty much all but one of them).

These type do NOT make me feel special, they annoy me! Logos is a software resource company that heavily promotes the benefits of the "cloud" and downloads.

If anyone should be able to get it right then they should. These mass "mis-directed" mailings like this only make Logos marketing department look "bush league and stirs up resentment and or frustration.

George Somsel

https://community.logos.com/discussion/comment/228057#Comment_228057

What is the refund policy with Logos.. is it 30 days or... ?

I think it's a fairly liberal 30 days.

Jacob Hantla

https://community.logos.com/discussion/comment/228040#Comment_228040

I didn't get the super special deal AND I have a little star next to my name. How does that work?

Mark Smith

https://community.logos.com/discussion/comment/228074#Comment_228074

I didn't get the super special deal AND I have a little star next to my name. How does that work?

OHHH. They must still be working on yours. [8-)]

Martin Folley

https://community.logos.com/discussion/comment/228043#Comment_228043

I have signed up to receive discounts

How?

I have never seen the opportunity to be deemed 'special'. I have never received an email, I have spent a not inconsiderable sum over a period of some years .... how do you get on a list?

I agree about the need for honesty and openness in our dealings (and that includes the 'personal deals of the the personal sales reps). It would be much better if there were a mailing list that we could subscribe to, if we wanted to that is.

TCBlack

https://community.logos.com/discussion/comment/228104#Comment_228104

. It would be much better if there were a mailing list that we could subscribe to, if we wanted to that is.

You mean like this one: https://www.logos.com/user/notifications

Martin Folley

https://community.logos.com/discussion/comment/228106#Comment_228106

You mean like this one: https://www.logos.com/user/notifications

Exactly.

The only item that I can see that applies here is the newswire which does not ask you to 'keep this deal to yourself', quite the opposite, it always reminds me of the Logos blog.

Matthew C Jones

https://community.logos.com/discussion/comment/228125#Comment_228125

You mean like this one: https://www.logos.com/user/notifications

Exactly.

The only item that I can see that applies here is the newswire which does not ask you to 'keep this deal to yourself', quite the opposite, it always reminds me of the Logos blog.

I don't know for sure but I think when you subscribe to the different interest categories you end up getting email offers for products related to your purchases and the subjects you have expressed interest in. Logos certainly doesn't want to bombard the mailbox of someone who does not show interest in further growing their library (that would be spam.) They also want to offer every opportunity to those who do want to buy more. I would hate to be the person who has to differentiate between the two groups. I used to have a USMC shirt that said "Kill 'em all and let God sort them out" No matter who they include or exclude from email offers they are going to get some wrong.

mab

https://community.logos.com/discussion/comment/228106#Comment_228106

Thanks Thomas, that's just the link I need. Now maybe they'll send me an offer I can't refuse [H]

Schezic

https://community.logos.com/discussion/comment/228024#Comment_228024

The MVP star has probably never gotten me any extra financial savings. I received the same amount of great deals before I got the star.

Now you tell me....

After I worked so hard to procure my counterfeit star. [:(]

Robert Pavich

https://community.logos.com/discussion/comment/228055#Comment_228055

This is a major issue with me and the number one reason why I would disagree with many who would say Logos is a Christian BASED company. In my opinion they are a FOR PROFIT BASED company with Christian 'overtones'... While I could proof text my point I'll refrain.

Christians cannot make a profit or they're not Christians?

I pretty sure that this is a false dichotomy.

Shawn Drewett

https://community.logos.com/discussion/comment/228288#Comment_228288

Your'e absolutely right Robert. I've always said that Logos is a for profit, Christian business. That's how they should be viewed.

Eric Weiss

https://community.logos.com/discussion/comment/228302#Comment_228302

Your'e absolutely right Robert. I've always said that Logos is a for profit, Christian business. That's how they should be viewed.

+1 [:D]

Robert Pavich

https://community.logos.com/discussion/comment/228302#Comment_228302

Your'e absolutely right Robert. I've always said that Logos is a for profit, Christian business. That's how they should be viewed.

Shawn!

That's the SECOND thing we've agreed on in 4 years on this board....(is this a trend?) [:P]

Rick

https://community.logos.com/discussion/comment/228302#Comment_228302

Your'e absolutely right Robert. I've always said that Logos is a for profit, Christian business. That's how they should be viewed.

I agree and see nothing wrong with it. We have a local Christian bookstore and I frequent them regularly. A couple of times a year I receive a "preferred customer" postcard inviting me to an early opening for holders of this card only and receive on average an extra 25% off my purchases. I don't always go but must admit that if there is a big ticket item that I have been wanting, it might lure me in. On a regular day, I cannot go in and tell them that I am a regular customer of theirs and demand a discounted price. Well, I guess I could but it would not necessarily work, I've never tried. It is their business model and does not mean that the employees are or are not Christians.

From what I can see, Logos has transformed into the same model. The more you buy the more offers you get. It appears that the days of calling or emailing your regular sales rep to get a discount are over with. I emailed a sales person in a very courteous manner for confirmation but he has not responded so I am assuming that silence is confirmation.

TCBlack

https://community.logos.com/discussion/comment/228278#Comment_228278

cure my counterfeit star.

KEEP this Avatar Schezic, LOL I love it.

Mike Childs

There is nothing wrong with making a profit, and there is nothing wrong with a preferred customer promotion that rewards one's best customers.

But the problem that I have with current Logos sales policy is this. Promotions come listing a "suggested retail price" and a special deal at a greatly reduced price. However, what they don't say is that the "retail price" is not the regular price that Logos charges. So the real savings is far less. What they lead you to believe is a $100 savings, really is only a $20 savings. No they do not actually say that (usually), but that is definitely what you are intended to think.

This was the case in a Bible commentary set promotion this very week.

How can there be a "suggested retail price" higher than Logos' price if Logos is the only one selling the product? That in itself is deceptive advertising.

There is nothing wrong with a $20 savings, unless you are deceiving your customers by implying it is a $100 savings. I expect that from secular companies, but I didn't expect it from Logos. I know Logos is out to make a profit. That is fine. But I thought there was an element of ministry and service of God in what Logos was doing. This makes it appear that money is all that matters.

You can try to justify this if you want. But I know pagan retailers who would not practice this much deceit in their business. This practice breaks trust, and trust is important in selling Bible software. I know I trust them less as a result.

I will have to be more careful in reading Logos advertising. Most of us are fiercely loyal to Logos, and deserve better than this.

DMB

https://community.logos.com/discussion/comment/228309#Comment_228309

I find this whole conversation interesting. A couple of the issues, most comments seem to agree on. But on the ones where there's disagreement, 'it's a business' seems to be the attribute that alters agree/disagree. So presumably the conditional phrase 'If it's a business .... ' connotes a separate set of behavioral expectations that appear to be independent of the logo of this business (else why the conditional attribute/phrase).

I spent several decades in a large business, and as an executive, these same conversations would occur. None of us were 'religious'; it was work-hard, play-hard. But oddly the conversations were similar ... was something 'right'? Was something the 'right thing to do'? I suppose when the day is over, it's mainly personal values. Now days, I'm in a different world, and I AM curious ... I think I'll ask our pastor and see what he says.

George Somsel

https://community.logos.com/discussion/comment/228335#Comment_228335

I find this whole conversation interesting. A couple of the issues, most comments seem to agree on. But on the ones where there's disagreement, 'it's a business' seems to be the attribute that alters agree/disagree. So presumably the conditional phrase 'If it's a business .... ' connotes a separate set of behavioral expectations that appear to be independent of the logo of this business (else why the conditional attribute/phrase).

It does and does not alter things. It is Christian in that it must meet certain standards applicable to being considered Christian. It ALSO is, however, a business which means that it must perform in a certain fashion -- namely, it must seek to make a profit if it is to remain a viable business. The question becomes whether the two standards are compatible. I think they are, and that Logos generally performs quite admirably in balancing the two. The only thing I would question is whether it is necessary to adopt certain secular practices in order to remain financially viable.

Otto S. Carroll

https://community.logos.com/discussion/comment/228055#Comment_228055

This is a major issue with me and the number one reason why I would disagree with many who would say Logos is a Christian BASED company. In my opinion they are a FOR PROFIT BASED company with Christian 'overtones'...

GREAT!!! I hope they're a very profitable company! I have a lot invested in my resources, so I have selfish reasons for wanting Logos to be around a LONG time!!! [:D]

Matthew C Jones

https://community.logos.com/discussion/comment/228332#Comment_228332

But the problem that I have with current Logos sales policy is this. Promotions come listing a "suggested retail price" and a special deal at a greatly reduced price.

I understand your point. Some people may feel misled with these types of advertisements. I personally look at the bottom line. I have more time to spend window shopping and I am keenly familiar with the regular sales prices of Logos resources and the "competitors." Daily I receive email offers for "specials" on Bible software. I get them from all the different Bible software companies. And every one of them uses this same percentage off "suggested retail price" advertising ploy. I am not attempting to justify it but I would not call it immoral or unethical when it is in fact the norm for ALL Bible software sellers.

I don't even have a problem with a Bible College selling special coffee cups or paver stones for $100 in a fund raiser for a new chapel building. I do draw the line at sales tables in the church foyer and kids pedaling candy bars on the church steps. [N]

Graham Owen

https://community.logos.com/discussion/comment/228347#Comment_228347

GREAT!!! I hope they're a very profitable company! I have a lot invested in my resources, so I have selfish reasons for wanting Logos to be around a LONG time!!!

I agree...

Whilst there is part of me that wants everything at the lowest possible price so that I can get as much as I can for my money and be a good steward...

There is another part of me that wants Logos to survive as a company so that the money that I have invested has been wisely spent, making me a good steward!

This is a challenge for Logos and the customer alike and I'm pretty sure that if Bob ran the company at too low a margin leading to Logos going bankrupt there would be just as many people questioning the Christian ethic of the company as there are now when Logos seems to be doing well.

Robert Pavich

https://community.logos.com/discussion/comment/228367#Comment_228367

and I'm pretty sure that if Bob ran the company at too low a margin leading to Logos going bankrupt there would be just as many people questioning the Christian ethic of the company as there are now when Logos seems to be doing well.

Yep...the one thing we seem to do well is to second guess Logos' motives and intentions [:$]

George Somsel

https://community.logos.com/discussion/comment/228364#Comment_228364

I don't even have a problem with a Bible College selling special coffee cups or paver stones for $100 in a fund raiser for a new chapel building. I do draw the line at sales tables in the church foyer and kids pedaling candy bars on the church steps.

Can I interest you in a box of Milky Ways?

Schezic

https://community.logos.com/discussion/comment/228372#Comment_228372

Light bulbs, anyone? [I]

George Somsel

https://community.logos.com/discussion/comment/228373#Comment_228373

Light bulbs, anyone?

Only if they're incandescent bulbs and not the silly mercury filled curly ones Big Brother has decided we must buy.

Clinton Thomas

https://community.logos.com/discussion/comment/228364#Comment_228364

I would not call it immoral or unethical when it is in fact the norm for ALL Bible software sellers.

Just because everyone is doing something does not make it right. Didn't your mother ever give you the "if your friends all jumped off a bridge" lecture?

The percent off adds Logos uses are overstated because they are usually based on a price that Logos never ever sells at. As a business that is
run by Christians I find it disappointing that they do this.

Regards,

Clinton

Martin Folley

https://community.logos.com/discussion/comment/228135#Comment_228135

I don't know for sure but I think when you subscribe to the different interest categories you end up getting email offers for products related to your purchases and the subjects you have expressed interes

Yesterday I subscribed to everything in sight (![:)]) and today I saw my first offer, complete with my name embedded in it [:D] . It was for a '$600' resource reduced down to $300 ... except that the Logos price is $350. Okay, I am grateful for the $50 discount simply in response to ticking a few boxes but it was not a 'do not tell' anyone offer such as mentioned by the OP. The source of the 'special designation', at least for the moment, remains a mystery.

I do not object to Logos prices, or their making a profit simply their lack of transparency in this and their use of sales people.

As to the $600 to $300 mathematics, I am sure that, at least within the UK, that this is illegal. The full price must have been charged for a certain amount of time within the fairly recent past before they can advertise such a big offer. I know that Logos is a US company and that this does not apply to them but it seems strange that such a ploy is deemed so dis-honest or misleading that in a secular country such practices are outlawed.

Matthew C Jones

https://community.logos.com/discussion/comment/228382#Comment_228382

The Logos SRP is the only fixed point they can make comparison to. Yeah, it is an arbitrary number created by the only source for the product. But it is static. It would be very hard to write an email sale offer comparing to all the other prices a resource has been offered at. Try this one out for effectiveness:

"Just for YOU, because you are special!

Buy this product for 1000% higher than the Community Pricing rate!
Buy this product for 200% of it's Pre-Pub rate!
Buy this product for 20% off it's November 2009 actual selling rate.
Buy this product for 10% off it's March 2011 actual selling rate.
Buy this product for 130% of it's October 2011 projected selling rate.
Buy this product for 40% off the Suggested Retail Price"

The only unchangeable price is the SRP. It is a rule, an anchor, a standard. All the other options change.

Just because everyone is doing something does not make it right. Didn't your mother ever give you the "if your friends all jumped off a bridge" lecture?

Actually it was my friend's mothers who gave them that lecture. "When Matthew Jones jumps off a bridge, are you gonna follow?" [*-)]
I have really jumped off at least one bridge in my life but I will say no more lest my wife and father learn of it. They both have Logos accounts. [:#]

Matthew C Jones

https://community.logos.com/discussion/comment/228387#Comment_228387

I do not object to Logos prices, or their making a profit simply their lack of transparency in this

Would it help if they added a clear disclosure to all the offers that runs something like this?:

" This special coupon code will save you $50 off the current selling price. This special is valid through 03/14/2011. Don't despair if you miss this offer. You can buy it on the 15th for $50 more! [:D] "

and maybe even this:

" We are so proud of our product we have a Suggested Retail Price of $600 assigned to it. But we love our customers so much we sell it for $350 most days. You can have a real $50 savings by using this special coupon code and get it for 50% off the SRP. "

Todd Phillips

https://community.logos.com/discussion/comment/228389#Comment_228389

The Logos SRP is the only fixed point they can make comparison to.

The regular listed sale price is always available to be compared with. Not sure why you need a "fixed" point. Most stores I frequent used the listed price as the base price for the sale ("20% off lowest marked price!"), even though that listed price may change over time. The sale price listed on the resource page is the one people are generally aware of, and it generally doesn't change any more than the "retail" price does. Most Logos sales use a discount code, and the price on the product page doesn't change and can be seen for comparison. I only remember one time that they changed the listed sale price on the resource pages (last year's the Christmas sale).

Matthew C Jones

https://community.logos.com/discussion/comment/228396#Comment_228396

Not sure why you need a "fixed" point. Most stores I frequent used the listed price as the base price for the sale ("20% off lowest marked price!"), even though that listed price may change over time.

A fixed point is useful and needed to satisfy buyers who want open & honest comparisons. I can write some very decptive ads by using terms such as "lowest price this year" or "this is your last chance to save 22% off" (knowing next month the price will drop 25%.

A SRP is necessary to compete in the industry. When other companies say "get a $1200 library for $49" or "this has sold for $899 but you can have it for $99" it almost requires Logos to use the SRP for comparison. Otherwise an unsavy shopper would be conned into choosing the inferior product for 98% discount over Logos solely based on the lack of an SRP. (There is one such Bible software program selling on eBay for 95% off. I won't name it because the author attempted to do something good but it is still a dismal failure that never garners even a 1 star rating in reviews. And at 95% off SRP it is still a crime to accept a $50 fee from buyers.)

If I were new to Bible study software and were shopping for my first program, I would be swayed by one seller offering 80% off and Logos offering "only" 10% off. I would not discover the mistake I had made for several months.

Real case in point: The Hermeneia Commentary in Libronix really sold for around $1400. When I found it for significant savings I bought it. Just after my purchase the product was repackaged to include the Continental Commentary for a little less than my "Super Savings" from a third party seller. Prices change. I could go offer my Hermenia license on auction for "60% off the actual regular selling price" of the two products combined but the buyer would be getting less content for more money. And I would have trouble sleeping at night.

Graham Owen

https://community.logos.com/discussion/comment/228404#Comment_228404

Looks like some of us need a new beta version to help us pass the time and give us a good reason to post!!!

Matthew C Jones

https://community.logos.com/discussion/comment/228406#Comment_228406

Looks like some of us need a new beta version to help us pass the time and give us a good reason to post!!!

But I don't do beta [C]

Friedrich

https://community.logos.com/discussion/comment/228407#Comment_228407

Denise, I went through a period where I wasn't sure if I liked that sales approach. It does feel a little like favoritism and holding back on others.

But--while I don't know the specifics of how they set "special deals" thresholds--anybody has the opportunity to get a better deal email sent to them if (I assume) they are regular customers of Logos who spend a decent amount of money already, AND they tick-mark a special email box (or not! lol).

I know I get better deals at times when I take time to email sales. My dad, who may not email them, won't get that same price. Do I feel bad or disingenuous? No. I feel grateful that I can go further in debt by buying another resource at a good price. [;)]

So, in the end, if Logos chooses to email good customers like me with special deals (some I may already own--re: Mark Smith's experience), I just consider it, and realize it is a deal between me and Logos, and not Logos and their whole customer base. just on a slightly bigger scale then when I email them personally. I realize others don't get the same offer because they simply don't meet the same qualifications--but they could at some point, just like I did.

Matthew C Jones

https://community.logos.com/discussion/comment/228415#Comment_228415

I realize others don't get the same offer because they simply don't meet the same qualifications--but they could at some point, just like I did.

Umm, is this gonna get me more special offers? [:|]

I do recall the 2010 Christmas Master Collection special was offered to everyone regardless of previous purchase history. It ended up being a better deal for those who had purchased fewer titles. So nobody need feel like a Logos step-child. There was a lot of love shared at Christmas. And even though I had about half of the bundled titles, I am still proud to see Logos be so generous to everyone in that offer.

Friedrich

https://community.logos.com/discussion/comment/228445#Comment_228445

There was a lot of love shared at Christmas

[Y]