Problems getting a recent purchase to download

Todd Phillips

So, I buy a new book on logos.com, and I start up Logos4.  Well, it doesn't detected it. OK, so I'll try "update now"...that causes a full compare of EVERY resource I own (takes like ten minutes of disk thrashing).  Why this time? I don't know--it doesn't always do that.

It would be nice if it checked for new additions to the license every time it started up (and updated books only once a day).

Damian McGrath

Todd,

Update Now doesn't compare every resource you own. The command for that is "Update Resources." Update Now checks to see whether an update has been released since your last update.

As to why you didn't get the new resource - can't help you there. I can't remember any problems with this.

Todd Phillips

https://community.logos.com/discussion/comment/23463#Comment_23463

Damian McGrath said:

Update Now doesn't compare every resource you own. The command for that is "Update Resources." Update Now checks to see whether an update has been released since your last update.

Well it did...I watched the logs.

Now I received update "SR-1" during that time too, So maybe that caused it to recompare everything just to make sure.

TCBlack

https://community.logos.com/discussion/comment/23466#Comment_23466

Todd Phillips said:

update "SR-1"

  Huh?  I'm not familiar with SR is that beyond RC?

Damian McGrath

https://community.logos.com/discussion/comment/23466#Comment_23466

That's quite likely given that there were a few of us missing resources due to a fault in the server earlier on...  They probably just wanted to make sure that everyone had everything...

Todd Phillips

https://community.logos.com/discussion/comment/23467#Comment_23467

Thomas Black said:

Todd Phillips said:

update "SR-1"

  Huh?  I'm not familiar with SR is that beyond RC?

I just got it.  Service Release 1, maybe?

Damian McGrath

https://community.logos.com/discussion/comment/23467#Comment_23467

Thomas Black said:

Todd Phillips said:

update "SR-1"

  Huh?  I'm not familiar with SR is that beyond RC?

Isn't that strange. I've got one computer that's SR-1 (4.03.2339) and one that's not... Must run update now again...

Milford Charles Murray

https://community.logos.com/discussion/comment/23472#Comment_23472

Damian McGrath said:

Thomas Black said:

Todd Phillips said:

update "SR-1"

  Huh?  I'm not familiar with SR is that beyond RC?

Isn't that strange. I've got one computer that's SR-1 (4.03.2339) and one that's not... Must run update now again...

Just looked .........     that's what I have also                             ............    only have one computer   ............             ......   Mel

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/23467#Comment_23467

Thomas Black said:

Todd Phillips said:

update "SR-1"

  Huh?  I'm not familiar with SR is that beyond RC?

Yes; please see: http://community.logos.com/forums/t/3108.aspx