Logos 4.3 Beta 1 (4.30.0.0130) Crash using Layouts

Since coming back to the Beta channel, I have not been able to use any of my layouts. The one layout on my toolbar is totally non-responsive. When trying to access any of my layouts from the drop down menu, I get a spinning ball for a short time and ultimately, the program crashes.

Thanks for your assistance.

George

8688.LogosLogs.gz

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Paul Gisbourne

Since coming back to the Beta channel, I have not been able to use any of my layouts. The one layout on my toolbar is totally non-responsive. When trying to access any of my layouts from the drop down menu, I get a spinning ball for a short time and ultimately, the program crashes.

Thanks for your assistance.

George

Hi George

Myself and another user has had a similar issue since the latest beta update. You can read a little about that here. For myself I have stopped using my saved layouts and have even had to reset some of them.

I'm hoping that we get another beta update fairly soon that helps solve this, and some of my other issues.

Blessings

Keep Smiling 4 Jesus :)

Since coming back to the Beta channel, I have not been able to use any of my layouts. The one layout on my toolbar is totally non-responsive. When trying to access any of my layouts from the drop down menu, I get a spinning ball for a short time and ultimately, the program crashes.

Thanks for your assistance.

George

8688.LogosLogs.gz

Logos4.log file has 4 stack traces; looking forward to Logos developer insights.

At 08:31:31 is a Stack Trace after clicking a Layout (Sermon Prep Romans)

At 08:47:49 is a Stack Trace while processing Clippings in Layout - possibly a font conflict ?

At 08:47:50 is another Stack Trace while processing Clippings in Layout - one more font conflict ? (corresponds with Logos4_Crash.txt)

At 08:48:09 is a Stack Trace while applying Layout that has a third font conflict ?

With 3 Stack Traces for adding font(s), may be prudent to check for Font Conflicts. Mac Troubleshooting page Slow Performance section has:

"Font conflict(s) and corruption(s) can cause slowness. Font Management in OS X, by Kurt Lang has many useful font insights and tips."

Keep Smiling [:)]

Melissa Snyder

George ~ Your log has the same error as Paul's. I've added it to the current case along with a link to this thread. Thanks.

Update: We expect this to be fixed in the next Beta.